iPhone Screenshots

Description

Take control of your power with the new Genesis Energy IQ app.

Made in collaboration with our customers, Energy IQ has powerful tools to forecast, compare and help you understand your energy use.
If you're already a Genesis customer, download our new Energy IQ app to:

- Predict how much power you’ll be using up to a week ahead
- Compare your power use to homes like yours
- View your power use and get an estimate of your bill
- Pay your bill*
- Place orders for bottled gas refills^

* 1% card processing fee applies to each credit or debit card transaction. Terms and conditions of use apply.
^ LPG 45kg gas bottle refills and standard delivery orders only

Terms and conditions of use apply. Please see https://www.genesisenergy.co.nz/online-terms

What’s New

Version 7.45.0

"Power Shout hours are here and you call the shouts!
A Power Shout is free electricity on us, and you decide when to use it. Save up your hours, or spend them straight away – use them for one big Power Shout, or have lots of little ones."

Ratings and Reviews

4.5 out of 5
14.5K Ratings

14.5K Ratings

VOUser50 ,

Accessibility needs a little improvement

I gave four stars as the app is generally quite accessible using voice-over. However it does need some improvement concerning booking your power shout. I was able to select the date and time for my power shout and submit it, however I did need a sighted person watching the screen as I was doing it. As I got no feedback telling me that I selected the correct date and time. It would be helpful if voiceover said selected when I have chosen my date and time.

Ashypulham ,

Improvement needed

I do like this app and how you can track how much your power bill is going to be I find that very uself . However I do find it frustrating that more often than not the app doesn’t work for me an shows “something went wrong” and won’t load any of the data. Can be frustrating when wanting to pay your bill.
Also a suggestion when ording LPG bottles it could advise you how much they will be and an estimated delivery date As clicking order now can be extremely daunting when you have no idea how much it will be or when it’s coming.
I do also wish the LPG and power sat seperately like they used to as I found that easier to manage .
Very cool new updates telling you what percentage of your bill is hot water/appliances etc .

snikpohsemaj ,

So buggy. Last update leaves me in an login endless loop.

After years of development & updates this app is still painfully slow and lacks meaningful data and still has a data lag of 1-3 days. It is practically useless. Still no breakdown of day/night use in the app. The hourly and daily use data in this app is different to the data downloaded from the website. So I have no faith in either data set - which is correct???. You simply cannot get hourly data quick enough to be useful - a 2 day lag on hourly data is useless. The app needs fundamental data/backend improvements - not prettying up with all the bells and whistles that obstruct /slow down getting to the meaningful and hopefully correct data.

Developer Response ,

Hi snikphsemaj, great news, the app is now back up. If you are still having any data issues, please e-mail our support team at customercare@genesisenergy.co.nz and we will get it sorted for you.

App Privacy

The developer, Genesis Energy, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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