Glassons 4+

User friendly, easy to navigate & browse through categories or searches.

Easy checkout process & order confirmation was prompt & clear. Fast shipping – 2days, well packaged, product is accurate to the description, colour & image advertised.

APP HIGHLIGHTS
-Afterpay/Laybuy
-Scanner for size availability in stores (very cool)
-App sign up discount
- Wishlist
-birthday discounts
-Record of past orders (mine dates all the way back to 2015!)
-search by size

IMPROVEMENTS NEEDED
-automatically load discounts/promo codes when at the checkout
-stay logged in after closing the app
- stop ‘helpful hints’ pop up after the first appearance

Overall very happy, great shopping experience, great app and great product!!!

The app is full of bugs/glitches and doesn't work properly. The interface looks good but isn't very functional. I always have to skip hints every time I open the app, constantly have to log in again when I get logged out randomly, and can't view/buy clothes because out of nowhere I will open a product and everything after will display as not available for long periods of time. I keep hoping these will get fixed when a new update comes out, but they haven't been. Please fix this, I love shopping here but the app is not nice to use when I can barely use it to view or purchase anything.

App is full of bugs that reeeeeally put me off even browsing through the app which I suspect will be really hurting conversion rates.

- when you view a product on the Product page, then click back to the category page it takes you back to the very top of the page which is super frustrating especially if you were deep in the scroll, I assume this should be a pretty basic fix but doesn't seem to ever be addressed.

- randomly get logged out of my account

- when you change the colour of an item on the PDP it would be better if you werent taken to an entirely new page, makes it frustrating when you want to go back to the category page but have to skip back through all the colours you've browsed

Over all lots of things that need fixing that would make the user experience so so much better.