Screenshots

Description

Welcome to New World’s online shopping app, a convenient way to shop for groceries. Shopping online is available in the North Island.


Why shop online with us?

• Shop on the go
Do your grocery shopping wherever you are and whenever it suits you, on your smartphone or tablet.

• Save time
Create and save lists so you can shop faster. Choose Delivery and we’ll bring your shopping to you, or choose Click & Collect to pick it up in store at a time that suits you.

• Enjoy freshness & quality
We will carefully handpick your order and select the freshest items available.

• Shop the local range
The product range is localised, to reflect what’s available in your selected New World store.

• Get more savings and rewards
As a Clubcard member, you'll enjoy instant discounts with exclusive Club Deals and get rewarded by collecting Fly Buys points or earning Airpoints Dollars™.

Start shopping today in three easy steps:

1. Download the app and register for online shopping
2. Choose when and how to get your order
3. Simply drag and drop groceries into your basket

What’s New

Version 2.26.0

The final release for the I Shop app. By the end of March this app will be deprecated and you can use the New World app for your online shop (and much more). In this final release we fixed some small bugs and put ourselves in a good place for the transition to the NW app. It was a pleasure developing this app for you and we hope to see you on the other side!

Ratings and Reviews

2.9 out of 5
207 Ratings

207 Ratings

MasonMoncrieff ,

Helpful but needs improvement

The app is handy but definitely needs improvements.
I’ve found that every time I delete something from my order, it will delete other things randomly too, so I always have things missing from my order.
The weekly lists are sometimes helpful but I find Countdowns way easier. Having a favourites list that is made for you based on what you usually buy. It’s easier to pick out what I usually order rather than having to search for it.
The staff are great at completing the orders. Human error can be made which I don’t mind, but it is hard to make contact with the store if there is something that has gone wrong. Something on the app to contact the online team would be helpful.

Developer Response ,

Hi Mason, thanks for getting in touch. We'd really like to get to the bottom of the deletion issue, so please get in touch on 0800 463 996 or shoponline@newworld.co.nz so we can investigate further. We hear you on about the lists, it's something we will bring to you in the future! Thanks! ^BW

Tina3011 ,

App and service need work.....

It is a lot of work, I have ordered twice and it would have been nice if there was an algorithm which either gave me the option of my previous buys or allowed me to enter in my list where those particular items would be searched for specifically. IOS app is a little slow on start up, takes 10secs to load.

Also the service of the driver and the fact that our shopping was not delivered on time, nor did I receive in that time a call that my delivery was going to be delivered after my initial selected time slot. After a complaint to your call centre I heard nothing back, although I was promised multiple calls, each time I had to ring. This customer service is very disappointing.

I have moved back to countdown delivery, I would rather support a NZ owned company, but not with that type of service.

Developer Response ,

Hi Tina, really sorry to hear the order was not delivered on time – please accept our apologies for the inconvenience.
The app does store your previous orders (under My Orders) and you can reorder items from a past order. Also, you can create your own lists (using My Lists) to help you shop faster.
Thanks for your feedback, we’re endeavouring to improve both the service and the mobile app - plus the online shopping website is coming soon.

monowaiwairaki ,

You need a better app deign, this is bad

It's hard to know where to start. The need to activate GPS capability, the time consuming workaround if you don't, the small unzoomable unlabelled product selection pictures or one of the many other features requiring time and thought to work around. Navigation seems to have improved but I'm not prepared to put in any more effort.

I'm off to countdown, though I marginally prefer to use New World. This app and the website make access to information so difficult in comparison to the current Internet standard that you are damaging your brand.

Developer Response ,

Hi there, thanks for the feedback - rest assured that we have some great enhancements planned for the year, guided by customer feedback. Or you can check out our brand new online shopping website instead: ishopnewworld.co.nz. ^NG

App Privacy

The developer, FOODSTUFFS (N.Z.) LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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