IBM Control Desk 4+
IBM
-
- Free
Screenshots
Description
With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests.
Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device.
The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
What’s New
Version 2.0.5
• Easier to use login screen.
• Other minor enhancements and bug fixes.
App Privacy
The developer, IBM, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- International Business Machines Corp
- Size
- 57 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyright IBM Corp. 2018, 2022
- Price
- Free