NZ COVID Tracer is the Ministry of Health’s official contact tracing mobile app. It helps you protect your friends, whānau and community by enabling faster contact tracing.
Help contact tracing go faster by creating a private digital diary of the places you visit. Scan the official QR codes wherever you see them and add manual entries for your visits to other places.
Use Bluetooth Tracing to enable the Exposure Notification System on your phone, so people around you can be anonymously notified if they are exposed to COVID-19.
Sign up for contact alerts in case you’ve checked into a location at the same time as someone with COVID-19, or exchanged anonymous Bluetooth keys with someone with COVID-19.
If you’re found to have COVID-19, you can share your digital diary with contact tracers. This will help us identify whether any of your friends, whānau or community members may have also been exposed, so we can respond quickly and stop any further spread of the virus in New Zealand.
If you test positive for COVID-19, you can also upload your anonymous Bluetooth Tracing keys so that other app users who have been close to you will be quickly notified. This helps to keep your friends, whanau and community safe without compromising on your privacy.
Register your contact information so contact tracers can get in touch if they need to.
The Ministry of Health has worked closely with the Privacy Commissioner and independent security experts during the development of NZ COVID Tracer to ensure your privacy and data security are protected.
Your digital diary will be stored securely on your phone and deleted automatically after 60 days. Any personal information you choose to share with contact tracers will be used only for public health purposes and never for enforcement.
Information about who you have encountered using Bluetooth Tracing will never leave your phone and is automatically deleted after 14 days.
Visit www.health.govt.nz/NZ-COVID-Tracer for further information.
We've been listening to your feedback and working hard to make NZ COVID Tracer faster, easier to use, and more useful. You can now see statistics about how New Zealand has been using the app, and you can get an indication of how complete your diary is as well.
This release also lets you use a flashlight to scan QR codes in the dark - just tap the flashlight icon in the bottom right corner of the scan screen.
There are also improvements to the way that alerts are displayed.
Ratings and Reviews
Compatibility across devices
Overall, I have liked the ease of the COVID tracer app. Updates have seen the tracking gone from 30 to 60 days, and more businesses have included the QR code’s to sign in. Manually being able to enter has also been great.
One of the things which would be great is to have the diary link to the account rather than the phone. This would help with people who have both a work and personal phone, so that they can see where they were easier rather than looking at both diaries to work it out.
The second is that while the app is compatible with most phones, I have had no luck in getting a manual or automatic diary entry to work on the iPhone 11. I can see there were issues a few months ago, however, the recommendations to redownload the app and restart the phone have been unsuccessful. This means that two phones need to be carried to sign in, and this is not always feasible. With many places refusing entry unless you sign in to the app, it makes it quite limiting when it does not work. Having the app so it is compatible on all devices would be great.
Play but plenty of opportunity to improve
As a developing application, this has started okay. It has provided the ministry with Kerry contact details but it doesn’t give the opportunity to link with your national health if, a further improvement or capability.
It also needs the ability to manually load in details of where you have been so you don’t need to keep separate diaries or paper records.
I actually found it difficult to find a business in our area using the MOH QR image. Many businesses are using other applications and it has become quite confusing how they all work. For this so to be effective, All businesses need to be encouraged to use the one Covid QR coding system and it should be easy to do that.
Developer Response ,
Kia ora. We appreciate that the number of different QR codes on display at a business may cause confusion. We recently provided information to the developers of other apps to enable their codes to be compatible. Over time this will reduce the number of QR codes displayed by each business. For example, the Rippl app has been updated to be compatible.
Overall, very nice.
The app is easy to use and has grown a lot since April last year. Despite all the plusses of using QR codes, I still to this day find it annoying that every time I need to sign-in, I need to take my phone out, get the lighting right, scan the huge yellow poster, press ‘Done’ then turn it off. Trust me, it gets pretty tedious after 50 or so scans.
It might be even better if NFC ‘pebbles’ could be stuck to surfaces and we could just tap our phones to them. *Satisfying Apple Pay sound effect plays!* This could be another (potentially easier) option for businesses to use if multiple people are crowding around one single poster in a supermarket or shopping centre. Maybe there could be a subway-like system where you go in to a shop and tap your phone on the counter? Anyway, it’s just an idea.
Apart from that, it’s a nice app to use and should be being used in these times.
Data Linked to You
The following data may be collected and linked to your identity:
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Ministry Of Health (NZ)
- 70.1 MB
- Health & Fitness
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Age Rating
- © New Zealand Ministry of Health - Manatū Hauora
Up to six family members will be able to use this app with Family Sharing enabled.