Jetstar 4+

I have to say for my experience with Jetstar since booking more flights since last year. My experience has been faultless. Each person I have dealt with has been extremely helpful and explained everything. They have gone beyond when they didn’t have to. I had a work place injury and we couldn’t fly away for my sons 21st. Gutted! They gave me a credit when they didn’t have too. I accidentally added extra paid baggage to wrong flight and corrected it for me. Through a time that’s been rough. They have reminded me that there is still great customer service and they understand. Goes a long way. For that reason I have no hesitations in highly recommending booking with Jetstar. The little things make a big difference to someone’s days. Thank you to you and your Team! I can’t wait to take my brain on a wee break in August.

I find this app really helpful for biking my flights and I’m a Jetstar person I always fly with Jetstar . Workers are so welcoming and never ever have encountered any rude customer service during my flights with your company. Thank you again and looking forward for my flight with Jetstar next week . Ka Pai🫡👍

We booked a ticket from Auckland to wellington and return ticket from Wellington to Auckland.
While from Auckland the boarding was very smooth but from Wellington it was worse.
I am writing this review so that other passengers do not face these circumstances.
It was worse because we reach there on time but they told you guys are late, they asked for extra money to check in 7kg bag but we wanted to take that bag with us in the flight, the staff told it will not fit but we took the bag with us from the Auckland to Wellington same way.
Further, when they enter gate they asked for more money for the small ladies handbag. They was keep on asking for the money again and again, its all shows everything was for making money.