At Mercury we’re all about wonderful, renewable energy, and no energy is more wonderful than yours. Mercury Go gives you faster, easier access to My Account, plus it gives you the chance to earn wonderful rewards by accepting and completing fun activities like step challenges (where your progress is recorded from the inbuilt HealthKit on your Apple mobile device) and referring friends.
Ready to get started? If you’re already a Mercury customer, just download the app and log in using your My Account details. If you’re not already registered for My Account, do it here. If you’re not a Mercury customer yet, you can join today at https://mercury.co.nz/join or give us a call on 0800 10 18 10 or +64 9 526 8270 from your mobile or overseas. Once you’ve joined you can register for My Account, download the app and get started!
We’ve got a new Friend Get Friend offer so when your mates join Mercury you both get rewarded. Wonderful! Plus, you can now find your app version number in the side bar so you can get better help with any issues.
Ratings and Reviews
Does Not Count Steps Accurately
It would be great, however I have not gained entry to a number of challenges having put the effort in, as the app does not sync correctly the number of steps. I use a fitness tracker which syncs with the phone and the phone has a built in tracker. iPhone 8 Plus. Example: phone shows I have done 7000 steps on the Mercury App it shows 223 - massive variance. Makes it pointless entering the challenges. Also disappointing to do the work and discover it is not logging correctly. Is there a fix? Why does this continue to happen? I have told Mercury and nothing ever seems to be done about it.
Fun. Please improve
I think it’s a great idea that your steps can earn you dollars, I make sure I’m hitting my challenges, makes living in Auckland that little bit closer to affordable (I can dream right). Be aware, you have to log in and check your challenge daily as there have been a few challenges that ended and because I didn’t check, I didn’t get the points.
Please either make another app or include in this app all the functionality you’d expect in your power providers app, look at the app of any of your competitors. We want usage data, bill info, savings tips etc. in app. Thanks.
Developer Response ,
Thanks for getting in touch, we always appreciate feedback.
Glad to hear you're liking the challenges. We're working on improving the challenge checks and we've fixed a logout issue so I hope you start to see improvements. In our latest release last we also added a usage graph and are planning more account-based functions in the future, so watch out for these! If you have any more feedback, please feel free to contact us at firstname.lastname@example.org.
Keeps signing me out
I really like the app and the challenges that come with it but somehow when I don’t open the app for a day or so it logs me out so I need to keep logging back in. Sometimes I forget to check the app and after training and whatnot the steps are not counted as I was logged out, it’s awesome motivation but if I can be kept logged on that’d be awesome or maybe the count feature taking the steps off the watch/phone step count from when we signed up for the challenge? Considering it keeps logging me off this would be an awesome feature.
Developer Response ,
Thanks for getting in touch, we always appreciate feedback! We released a new version last week which we are hoping solves the logout issue. It seems to be a success, but if you're finding this is still an problem for you, please let us know on email@example.com so we can work on it further.
- Mercury NZ Ltd.
- 63.7 MB
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR and iPod touch.
- Age Rating
- Rated 4+
- © 2018 Mercury
Up to six family members will be able to use this app with Family Sharing enabled.