My EE’s the quickest way for EE customers to control your devices.
(That’s your pay monthly, pay as you go and 4GEE WiFi devices, since you ask…)

It’s easier than ever to check your data, bills and packs. And keep an eye on your spending. And if you’ve got more than one number on your account, you can manage them all. In one little place.

Regular user? You’ll notice My EE has had a serious makeover recently. It’s a whole new look and feel! But this is just the beginning of the journey, we know there’s so much more you want to do in My EE and we’re working on it. So if there’s anything you can’t do in the app right now, watch this space for lots more functionality and updates coming soon.

Here’s what you can do

On pay monthly?
-Check your data in a whizz
-View your bills and see itemised billing
-Stay on top of extra charges
-Check your allowances and add-ons
-See all your numbers in one place
-Get add-ons, including data add-ons. Handy!
-Use Touch ID to keep all your personal info safe and secure
-Set up a PIN when you first log in and you’re ready to go!

On pay as you go?
-Check your data in a whizz
-View your pack in a blink
-Track your Free Boosts
-Check your balance on the go
-User Touch ID to keep all your personal info safe and secure
-Set up a PIN when you first log in and you’re ready to go!

If you do have any questions or need help, please go to

Make life easier and get downloading.

What’s New

Version 4.30.0

On pay as you go?

You can now get FREE support directly from your My EE app.

Simply navigate to the Help section, look for Get In Touch, and tap the 'Call Us' button - you'll then be able to chat to a member of our helpful team.

And because you're already logged into the app, our customer service agents will have all your account information to hand when you're connected.

The service is free from any EE number in the EU (standard rates apply when you're outside the EU).

What else is new?

We’ve upgraded our own upgrade hub – if you’re less than 30 days away from getting your next new iPhone, you’ll see a countdown to the big day, when you’ll be able to upgrade with just a few clicks.

Just select the Upgrade option, and you’ll be able to:

Choose your new phone
Choose a different plan or add-ons if required
Choose to have your phone delivered in store or to your home

Ratings and Reviews

4.4 out of 5
234 Ratings

234 Ratings

Housegirlnz ,


Amazing service from EE Kensington High Street- Zaafar was so patient and explained everything so well-you are a star!!
My daughter and I now loyal customers!!!

kld123455667 ,

Can’t change pack before topping up

At no point did the app give me options to change my pack until I had topped up and the it automatically charged me and now can’t change. Will be changing providers next month!

Millhouse4 ,

Truly awful

Terrible UX, slow, and couldn't perform even the most basic functions that it offered.


91 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
Rated 4+
© 2018 EE


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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