my nib NZ

Name: my nib NZ
Rating: 1.8 (28 reviews)
Author: nib newzealand

Health & Fitness

Free

28 Ratings
Ages

16+
Years
Category

Health & Fitness
Developer

nib newzealand
Language

EN
English
Size

52
MB

my nib helps New Zealand nib customers get the most from their nib health cover by managing your health cover in the palm of your hands – when and where it suits you. What can you do on my nib? Make a claim: Fill in the details and take a photo of your receipt to make your claim. Request a pre-approval: Know what you’re covered for and how much you can claim. Manage your cover: View your policy summary and check what your plan covers. Update your personal details: Update your name, contact details, payment method and frequency. Send us a message: Need to get in touch with us? Raise a query and we’ll get back to you as soon as we can. Find a provider: Search our directory to find a private healthcare provider in your area. Access nib Balance: Our new health tool helping you get a clearer picture of your health across five key pillars of wellbeing. Please note: This app is for nib New Zealand customers only. Supported devices iPhone 8 and above. More about nib At nib we believe that private health insurance should be easy to understand, easy to claim on and most of all good value. With over 60 years’ experience in providing private health insurance, we cover over one million people across New Zealand and Australia. For more information, see www.nib.co.nz.

Ratings & Reviews

1.8

out of 5

28 Ratings

Mid when it works
18/06/2024

kvmvl99
Not sure if the designer took UX into account when making it. Its giving low budget reskinned web app. Also it doesn’t work and doesn’t tell you it needs an update
Mid when it works
18/06/2024

kvmvl99

Not sure if the designer took UX into account when making it. Its giving low budget reskinned web app. Also it doesn’t work and doesn’t tell you it needs an update
Used to work
05/03/2024

Jaynesaccount
The app used to be passable and worked, but now it’s been updated and it’s so much harder to use, it doesn’t save your bank details anymore so you have to MANUALLY input them EVERY time which leaves room for user/input error, and is so inefficient. It takes you to a different browser out of the app. It’s so frustrating and not user friendly at all. The app now has so many more steps than it used to. Why change it to make it worse??

Developer Response
Hi there, we're sorry to hear you've had a negative experience with the app. We've passed this information on to the team so we can try to improve it for the future.Thanks,The team at nib
Used to work
05/03/2024

Jaynesaccount

The app used to be passable and worked, but now it’s been updated and it’s so much harder to use, it doesn’t save your bank details anymore so you have to MANUALLY input them EVERY time which leaves room for user/input error, and is so inefficient. It takes you to a different browser out of the app. It’s so frustrating and not user friendly at all. The app now has so many more steps than it used to. Why change it to make it worse??
Developer Response 09/06/2024
Hi there, we're sorry to hear you've had a negative experience with the app. We've passed this information on to the team so we can try to improve it for the future.Thanks,The team at nib
Do not use this app
07/02/2024

Paige-58
This app makes me want to change providers. Why was it ever changed in the first place. I agree with all the other negative reviews and am also very frustrated. When submitting a claim (which is through a web link) and you need to go into your photos to find out details from your receipt, the claim you have started disappears and you have to start over again. So over it. Used to be so easy

Developer Response
Hi there, we're sorry to hear you've had a negative experience with the app. We've passed this information on to the team so we can try to improve it for the future.Thanks,The team at nib
Do not use this app
07/02/2024

Paige-58

This app makes me want to change providers. Why was it ever changed in the first place. I agree with all the other negative reviews and am also very frustrated. When submitting a claim (which is through a web link) and you need to go into your photos to find out details from your receipt, the claim you have started disappears and you have to start over again. So over it. Used to be so easy
Developer Response 09/06/2024
Hi there, we're sorry to hear you've had a negative experience with the app. We've passed this information on to the team so we can try to improve it for the future.Thanks,The team at nib
Pointless
11/12/2024

Thejockeyandhorse
The app is pointless as it just brings up the portal on the website for anything. The requests don’t work - I’ve submitted 6 times to change to credit card and it just says they’ll call me. I’ve also requested to remove a member off my policy and nothings showing under requests. There’s no email function. Shambles.
Pointless
11/12/2024

Thejockeyandhorse

The app is pointless as it just brings up the portal on the website for anything. The requests don’t work - I’ve submitted 6 times to change to credit card and it just says they’ll call me. I’ve also requested to remove a member off my policy and nothings showing under requests. There’s no email function. Shambles.

We make regular updates to our app to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.

Version 16.11.0

6 days ago

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Classification
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Ratings & Reviews

What’s New

Version 16.11.0

App Privacy

Data Linked to You

Accessibility

Information

Supports

Wallet

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