iPhone Screenshots

Description

It’s super easy to stay in control of your mobile, broadband and TV services with My Vodafone.

• Check your usage – data, mins & TXTs
• Pay a bill or top up a prepay mobile
• Buy and manage Add-Ons
• View your billing history over the last year
• Grab Prepay Daily Deals, refreshed every 24 hours
• Gain exclusive access to prizes, discounts, tickets and more with Vodafone Rewards

Getting started is easy and only takes a couple of minutes to register. Please note that while the app is free to download, some of its features may use your phone’s data.

What’s New

Version 5.19.0

We're hard at work behind the scenes to make your app experience even better!

Our latest update includes a number of enhancements such as how your Free Social Data usage is displayed for MyFlex Prepay customers, some bug fixes and performance improvements.

Ratings and Reviews

2.1 out of 5
2.3K Ratings

2.3K Ratings

wairua01 ,

App use

I do like the app it shows everything I need to know about my usage BUT it’s annoying that there is no alert reminders to let me know when I’m due to renew. Just lucky that I remember to go into the app when I do, to see when my next bill is due to roll over. FIX IT VODAFONE this is not good enough! I have been a loyal customer for years & I have had the same mobile number for that long surely you can get this done.

What do loyal customers get for having the same mobile number for as long as Vodafone has existed for?....think its time to start appreciating your loyal customers/all your customers before you loose them to another mobile network. Hard & fast Vodafone.

Lv150 ,

Care for the current customers ay??

Terrible service!! I switched my internet modem to vodafone and on the day it was installed, the internet wasn’t connecting despite everything seems okay. When I tried calling 7-8 times for customer services, it would not answer and I waited 40isg minutes for each one of them.
So I tried contacting sales person and they answered within 30 seconds. When I explained and asked for help, they immediately referred this to another department, which never ended up pickkng up. On the third time, I stopped the person who tried to be irresponsible and tried to put me through to another department. I said this was really furstrating and everything seemed okay but Vodafone was having a technical issue. And the next thing that happened was she hung up on me. As I was explaining patiently, she just finished the call and I was able to hear it clearly.
I have given up contacting them via phone, and ended up going into a local store. Turns out it was the fibre team being slack and forgotten to approve the installation on their webservice. Despite this poor effort from doing their job properly (simply checking and clicking ‘approval’) in the first place, I was very disappointed with the phone service as it seemed like Vodafone is genuinely more caring for sales department and lacking care for the current customers. Ka pai.

nictheslickchick ,

A run of bad service

#VodafoneNZ i am so close to changing all of our services to spark! 4mobiles, a landline and broadband! I ring you to order fibre and none of your representatives in four different depts can find our account even though we have been with you for around 15 years! You then phone me to say that to connect fibre to our house you first need to do a credit check?!How about checking our good payment history in your own records? Then when my data runs out in the middle of the north island and I ask your representative several times to add Flexi data and put it on my bill because I haven’t received the text that enables me to do it he keeps telling me he has updated my account so I will get the text next time but fails to add data and we get cut off! Then you send me a four question survey on my call experience and presumably because I answer zero on the first two questions the survey tells me it has expired!! So you don’t really want the feedback huh? Grrrrrr .........bet if I was a new customer the service would be better!

App Privacy

The developer, Vodafone New Zealand Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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