NZeTA – Get it before you go

Download this free official New Zealand government app and use it to request your NZeTA and pay the IVL. The app is the fastest way to request an NZeTA and should take you less than 5 minutes.

You can use the app to scan your passport to upload your details and scan your credit or debit card for ease of payment. An NZeTA request costs NZD $9.

You can request and pay for up to 10 NZeTAs in one transaction for your family or group.

What are the NZeTA & IVL

The NZeTA is a border security measure introduced by the New Zealand Government on 1 October 2019.

To find out more, visit the Immigration New Zealand website.
Most visitors coming to New Zealand must pay an International Visitor Conservation and Tourism Levy (IVL) of NZD $35. The IVL is a way for you to contribute directly to the tourism infrastructure you use and help protect the natural environment you enjoy during your stay in New Zealand. For more information on the IVL, visit this website

The Legal stuff

Immigration New Zealand (INZ) will use the information you provide in this app about yourself or others, including photographs, to assess NZeTA requests. Information may also be used to improve INZ’s services and administration of the Immigration Act 2009. See our privacy statement ( for more information about our handling of personal information and your rights. The use of this app is subject to our terms of use

It is your responsibility to ensure that to the best of your knowledge the information you provide via this app is accurate and that you answer the questions truthfully and correctly. The information will be retained and will become part of New Zealand immigration records. INZ may provide information to other agencies in New Zealand and overseas where such disclosure is required or permitted by the Privacy Act 1993, or otherwise required or permitted by law.

What’s New

Version 1.1.0

Over 100,000 travellers have now used this official New Zealand government app to successfully request their NZeTA.

The new version (1.1.0) allows travellers to request NZeTAs for their whole family in a single transaction from the same device. We've also made improvements to the status screen to include more details of a requested NZeTA. Travellers whose passport records their name in a single field (such as those from Malaysia) will now be able to successfully scan their passport and use the app.

Ratings and Reviews

5.0 out of 5
1 Rating

1 Rating

Doratheexplorer16 ,

Multiple applications

Just did my families applications all in one go, really simple and easy 👍🏼

sososhearer ,

One-off use

I just downloaded it to get the NZeTA organised on behalf of my mum as she would struggle using it. However, I can’t do it since the only option is to scan her passport; which I obviously don’t have with her overseas. What is the point of an app that really is a one time use!? It can only be used by the individuals traveling and the NZeTA is valid for 2yr. Surely the app would be designed and best suited for people to use it more than once, like travel agents requesting visas on behalf of others.

Developer Response ,

Thanks for your feedback on our app. It sounds like the NZeTA web form could be a better option for your mother. We hope you have managed to request an NZeTA for her.

geejunior ,

”Sorry, an error occurred”

I’ve been trying to access this app for the last couple of days and this message keeps showing up.
I have my parents overseas with no IT skills and now reading other reviews, seems it's impossible to go through the process for another person.
The developers didn't think about all people needing assistance?


Ministry of Business, Innovation and Employment
100.1 MB

Requires iOS 11.2 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
Rated 4+
© Ministry of Business, Employment and Innovation


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like