We've made some improvements to enhance your experience: • New account types (GEN & VTA) – Tailored access and functionality based on your account type. • Improved claim process – Now displays your account type and automatically retrieves your TFN for added convenience. • Clearer terms & declarations – Added T&Cs and VTA Declaration to the claims process for better clarity. • Expanded Claim & Employment History – New fields added to provide more detailed and useful information. • New Income Protection Claim Types – More flexibility in claims. • Updated Privacy Policy – Keeping you informed and ensuring transparency in how we handle your data. • Improved navigation – A reshuffled layout for a more intuitive and efficient experience. Enjoy a better, faster, and more user-friendly app!

You now have limited attempts to enter your two-factor authentication code for better security: - You now have limited attempts to enter your two-factor authentication code for better security. - We’ve made it easier to change your password. - Bank account numbers are now limited to the correct length. - For your safety, we’ve added an auto logout feature after periods of inactivity.

Protect App is now available for New Zealand members. Compatibility with New Zealand addresses and mobile numbers. Inclusion of Protect's New Zealand contact numbers. Two-Factor Authentication process improvement Inclusion of version control.

The app has been completely revamped to provide a more user-friendly experience. Amongst other small tweaks, you can now submit more claim types, access Income Protect claim forms and view your digital statement.

Improved compatibility with Dark Mode

Change on “Make a Claim” process due to end of account type.

Change on “Make a Claim” process due to end of account type.

User experience improvements. Re-design of app icon. New "Forgotten Password" feature. New "Membership Card" display. Inclusion of password requirement details for "Change Password" feature. Change to "Claim pop-up" instructions.