The Skinny Direct app makes it easy to manage your account, track your usage, change Combos and buy Add-Ons.
The Skinny Direct app lets you:
1. Sign up with Skinny Direct if you aren’t yet a customer.
2. Track how much data, minutes and texts you’ve used.
3. Get more data when you’re running out, change Combos, and buy Add-Ons.
4. Buy Extras Credit for the little things that aren’t included in your Combo and Add-Ons.
5. Manage your account, change payment options, set up usage notifications, and get more.
The app is free, but just a heads up that you’ll use a little bit of data downloading it.
*****Handy tips for when you log in for the first time:*****
If you’re already a Skinny Direct customer, and have activated your SIM, the app will log you in automatically.
If it hasn’t happened:
> Enter your Skinny Direct mobile number with the 0204, 027, 022, 021 bit at the front, like 0204 123 456
> Use the password you’ve set up when you signed up
Fixed compatibility issues for iOS v11.4
Ratings and Reviews
If your card doesn’t have money when the top up auto magically tries to take it and you try and top up after this date it’s super difficult because the only option is a window that pops up saying “check card details” and there’s no option to pay. Tried to top up on the website and it didn’t recognise my number. Super frustrating as tried to top up last night didn’t work, had a car crash this morning and couldn’t call anyone!
“You ran out of data! Top up in the app you can’t access because you have no data”
By far the stupidest UX I’ve seen in an app. If you run out of data, you can’t top up on mobile data because they haven’t allowed free mobile data access to their own servers/Api/website to manage your own account. Ridiculous! Come on Skinny....
Updated Review: Reset Network Settings Clear Aussie
Couldn’t connect to the app while on WiFi. Found out the next morning on the way to work that I couldn’t connect to mobile internet. Called support and was instructed to reset network settings. Worked like a charm. Now the app loads right away too. Will update review again after I’ve used it for awhile.
- Spark New Zealand Trading Limited
- 71.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © Spark New Zealand Trading Limited
Up to six family members will be able to use this app with Family Sharing enabled.