smg360 4+

Service Management Group, Inc. SMG

Designed for iPad

    • 1.0 • 1 Rating
    • Free

Screenshots

Description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors—evaluating 200 million surveys annually, across 130 countries.

What’s New

Version 24.41.1

Bug fixes and performance enhancements

Ratings and Reviews

1.0 out of 5
1 Rating

1 Rating

1captainawesome ,

Unresolved Complaints

App crashes when trying to close out resolved complaints. Cheers Stephen - Burger King New Zealand.

App Privacy

The developer, Service Management Group, Inc. SMG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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