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The easy way to report local issues.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority. No need to wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge over 1.5 million (and counting) on the spot reports directly to the authority that can address it, from dumped rubbish to graffiti, parking, water and Telstra and NBN pit issues.

Use Snap Send Solve and become a Community Legend today!

Have questions or feedback? Contact us at contact@snapsendsolve.com.

What’s New

Version 7.7.0

In this release:
• Greatly improved app loading speed (we are always looking to optimise performance speed)  
• Added new Account and Preferences screens 
• Fixed loading screen "Network Error” bug
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.

Ratings and Reviews

4.6 out of 5
1.1K Ratings

1.1K Ratings

Action Mum ,

Bet you curse me

As I walk many streets each day I become more and more appalled at peoples laziness and lack of pride in our city. Also I’m stunned at the quality of some of the foot paths. People’s attitude is leave it to someone else. Unless there are people like me , often you won’t know. Time you started fining people who dump on berms.

Jelemy ,

No longer works, no Help

This app used to be easy to use and worked. Now it is borked and munted (v7.1). But (v7.2.0) has remedied the problems experienced. I got job number back from council within 24 hours.
Had to create a new login just due to an app upgrade (poor), changed the name (why), and now I can’t report a thing (useless). Last item fixed.

Can take the photo and choose the service and then the “send” greys out. Only option is to save and exit, but can’t do anything from there either. Update: the reports now send.

I have just walked 20kms and seen multiple leaking water mains, exposed telephone wires and other maintenance items where a stitch in time will save nine. But cannot report them despite multiple attempts. Even the saved drafts have now disappeared.
Update: Some of these issues have been fixed, so perhaps it was still sending but with no notification of that!

In short. 7.2 has fixed the worst problems of 7.1.
Contact link does not work and have not yet found a Help link. Have not retried these last two.

The concept is fantastic when it works, and apparently I can get a notification of closed jobs.
The categories are sometimes too much, sometimes limiting, so a happy medium.

j9local ,

Really easy and useful

Great way to notify CCC when things in my community need some attention. A photo, location and a few words means people know about the issue and can respond with appropriate action. Large tree branch broken and lying on road, overgrown footpath, rubbish been dumped, potholes etc.

App Privacy

The developer, Snap Send Solve Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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