Snap Send Solve 4+

Report issues to local council

Snap Send Solve Pty Ltd

Designed for iPhone

    • Free

iPhone Screenshots

Description

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.
Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live.

Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE
Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK
Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A LOCAL LEGEND
Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at contact@snapsendsolve.com.

What’s New

Version 10.5.1

- A very hard to find bug squashed. Good riddance!

We’re always doing our best to improve your experience, so please share your thoughts via the feedback section in the app.

Ratings and Reviews

4.6 out of 5
1.3K Ratings

1.3K Ratings

Shazjlee ,

Snap send solve

Great app for getting things done. Every time I have sent in a picture about something it gets fixed immediately. I don’t have to talk to anyone and I don’t have to explain whereabouts it is because the app pin points where it is.

Jelemy ,

No longer works, no Help

This app used to be easy to use and worked. Now it is borked and munted (v7.1). But (v7.2.0) has remedied the problems experienced. I got job number back from council within 24 hours.
Had to create a new login just due to an app upgrade (poor), changed the name (why), and now I can’t report a thing (useless). Last item fixed.

Can take the photo and choose the service and then the “send” greys out. Only option is to save and exit, but can’t do anything from there either. Update: the reports now send.

I have just walked 20kms and seen multiple leaking water mains, exposed telephone wires and other maintenance items where a stitch in time will save nine. But cannot report them despite multiple attempts. Even the saved drafts have now disappeared.
Update: Some of these issues have been fixed, so perhaps it was still sending but with no notification of that!

In short. 7.2 has fixed the worst problems of 7.1.
Contact link does not work and have not yet found a Help link. Have not retried these last two.

The concept is fantastic when it works, and apparently I can get a notification of closed jobs.
The categories are sometimes too much, sometimes limiting, so a happy medium.

Action Mum ,

Bet you curse me

As I walk many streets each day I become more and more appalled at peoples laziness and lack of pride in our city. Also I’m stunned at the quality of some of the foot paths. People’s attitude is leave it to someone else. Unless there are people like me , often you won’t know. Time you started fining people who dump on berms.

App Privacy

The developer, Snap Send Solve Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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