![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
iCare - Huawei Version 4+
Huawei Technologies Co., Ltd.
-
- Free
iPhone Screenshots
Description
Huawei operator customer service App provides you with convenient and efficient technical support and spare parts management service anytime, anywhere! No matter where you go, Huawei service always at your fingertips when you take out mobile phone.
[Highlights of Technical Service]
1. Create technical SR with one click, a illustrated SR just needs three steps to completed.
2. You could choose voice, picture or video to communicate with the Engineer at any time.
3. Emergency SR can be urged by one click to remind engineers to speed up processing.
4. Progress can be checked at any time, historical data can be quickly searched.
5. The service of engineers can be evaluated and suggested, at the processing or after the problem solved.
[Highlights of Spare Parts Service]
1. You can apply or return the spare parts in three steps by move your fingers a little bit.
2. It is very smart to select the required parts: scan barcodes, blur search, or select common spare parts directly.
3. You can check the status of service, and reminder Huawei to speed up delivery with one click.
4. The history record of request and return are reserved for you to search or check.
[Kindly Reminders]
1. The iCare app provides spare parts and technical services only for operator customers of Huawei.
2. If you want to use the app for spare parts and technical services, consult Huawei's regional operator customer service centers.
China spare parts service center hotline: 0755-28560555
China technical service center hotline: 4008-302-118
Customers outside China consult regional operator customer service centers.
What’s New
Version 3.0.13
1、Customer survey activity
2、Upload Attachment
App Privacy
The developer, Huawei Technologies Co., Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Huawei Technologies Co. Ltd.
- Size
- 38 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Simplified Chinese
- Age Rating
- 4+
- Copyright
- © 2019 huawei.com Inc
- Price
- Free