Chatway Website Live Chat 4+

Chatway

Diseñada para iPhone

    • Gratis

Capturas de pantalla del iPhone

Descripción

Use Chatway to communicate with your website's visitors on the go. Answer live chat conversations and make sure you're always available

Our live chat software enables you to create and foster unique customer experiences by adding a live chat option to your website.

Connect with your customers, no matter where you are with a simple and easy-to-use website live chat software that boosts customer satisfaction, loyalty and business sales.

Empower your business, improve customer interactions and build lasting relationships through instant and efficient real-time communication, all from the convenience of a mobile device.

Take advantage of the flexibility that the mobile app offers, equipped with robust features that make providing exceptional support seamless. Never miss an opportunity to impress customers with quick responses and faster resolutions.

Features you’ll love:

* View customer details and device information

* See resolved and unresolved chats at a glance
* Search filter to narrow down chats easily
* File-sharing within chat
* Add custom tags for specific issues (technical, sales, marketing etc).

What you can do with Chatway:

Resolve customer issues faster
Faster responses, quicker resolutions, and happier customers.
Improve customer satisfaction and brand loyalty by offering superb support with live chat when it's needed the most.

Offer instant support
Real-time & prompt responses. No waiting around.
Create a positive experience for your customers by offering immediate assistance. Reduce customer frustration and address issues efficiently.

Collaborate with multiple agents easily
Assign chats to fellow agents for expert assistance, ensuring a smooth customer experience. Supervisors can monitor ongoing chats, provide guidance, and step in when necessary.

Get insights on customer interactions
Expert analytics for your live chat app. Gain in-depth visibility into customer interactions, including response times, customer satisfaction, and much more.

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Visit www.chatway.app to learn more about how you can improve customer communication with live chat on your website.

Novedades

Versión 2.0.46

Bug fixes and improvements

Privacidad de la app

El desarrollador (Chatway) indicó que, entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.

Datos asociados con tu identidad

Los siguientes datos pueden recopilarse y asociarse con tu identidad:

  • Información de contacto
  • Identificado­res

Datos no asociados con tu identidad

Los siguientes datos pueden recopilarse, pero no están asociados con tu identidad:

  • Ubicación
  • Contenido de usuario

Las prácticas de privacidad pueden variar; por ejemplo, según tu edad o las funciones que uses. Obtén detalles

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