AXA Assist from AXA Philippines is the very first app in the market that offers a real-time emergency notification and assistance, plus immediate filing of claims for the company’s general insurance policyholders. It offers 24/7 emergency assistance and gives peace of mind to both policyholders and their family as it provides various convenient services accessible at the press of a button.
Policyholders can send an emergency notification to their emergency contact person and send their exact location. The emergency notification is also transmitted to our command center which will prompt a call to the policyholder to inquire about his/her emergency. Our command center can deploy policemen, fire trucks, or an ambulance to the location of the policyholder.
Claims filing for motor policies
Policyholders can file a claim by uploading photos of the requirements and the vehicle’s damage. Once photos are uploaded, AXA’s claims department will process and send the letter of authority through the registered email of the policyholder.
Emergency phone book
A complete list of contact numbers of AXA Customer Services, AXA Roadside Assistance, and Telemedicine services.
- Allow additional insurance lines (policy types) aside from Motor Insurance (e.g., Microbiz Protek)
- Show Privacy Notice instead of just displaying it through a web link
- Manage different insurance lines / policies through a new Manage Policies button in Services
- Updated Motor Claims form
- Bug fixes and performance improvements
*For existing users, please don't forget to tap on the refresh icon to update your Services.
Ratings and Reviews
This app won’t accept my details. I’ve been trying to get this app to wrok but eventually gave up.
- Galileo Software Services Inc.
- 78.8 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © 2019 Galileo Software Services Inc.
Up to six family members will be able to use this app with Family Sharing enabled.