Bookaway 4+

Book bus, ferry & train rides

bookaway

Designed for iPhone

    • 1.0 • 2 Ratings
    • Free

iPhone Screenshots

Description

Travel without worries with Bookaway. From VIP train rides to low-cost buses, whether you're booking in the last minute or months in advance, find a ride for any journey.

Bookaway is an online travel agency that allows you to experience the liberation of travel. We make finding, comparing, and booking ground transportation tickets worldwide effortless by offering 24/7 support, giving travelers the ability to explore the world with confidence. We are a new generation of travelers. We expect everything to be a screen tap away, including tickets to the world’s best locations. That’s when Bookaway comes in.

When you download the Bookaway app, you will:

Experience more than 600 cities in 40+ countries around the world, such as:
Thailand: Bangkok, Chiang Mai, Koh Phangan, Koh Phi Phi, Krabi, Pattaya, Koh Samui, Koh Tao, Phuket, Hua Hin and more

Vietnam: Hanoi, Halong Bay, Sapa, Da Nang, Ho Chi Minh City, Hoi An, Nha Trang, Da Lat, Mui Ne, Ninh Binh, Hue and more

The Philippines: Manila, Banaue, Baguio, El Nido, Puerto Princesa, Coron, Cebu, Batangas, Iloilo, Siquijor, Bohol, Bacolod and more

Cambodia: Siem Reap, Phnom Penh, Sihanoukville, Battambang, Kampot, Koh Rong and more

Peru: Lima, Cusco, Machu Picchu, Ollantaytambo, Mancora, Huaraz, Ica, Arequipa and more

Croatia: Hvar, Split, Dubrovnik, Korcula, Mljet, Brač, Makarska and more

Travel with 500+ of the world’s top global and local operators, including:
Starlite Ferries, Thai Railways, Oceanjet, Giant Ibis, Lomprayah, Vietnam Railways, JJ Express and many more

Travel with no worries; We offer 24/7 support:
We know traveling can be stressful. At Bookaway, we have made it our number one goal to take the anxiety out of travel in order to ensure that you have the most enjoyable experience possible.

We provide multilingual, online support every hour of the day, everyday of the week. You can email us, reach out to us on live chat in the app itself, or message us on Facebook, WhatsApp, or Telegram. No matter where or when, we’ve got you covered.

Book seamlessly from the palm of your hand
As travelers, we understand the importance of simplicity, safety, and straightforwardness when booking any aspect of our trips.

From live updates about your ride, to mobile ticket access, to local pro-tips, to booking your next ride from the palm of your hand, the Bookaway app gives you everything you need to plan (or book in the last minute) and manage the most important parts of your trip.

This app also gives you easy access to your account, where you can see all of your previous and future rides.

Book your rides safely
No hidden costs, secure payment, and instant email confirmations ensure that you can book your ride, and enjoy it peacefully as well.

Welcome to Bookaway. We have a ride for any journey. Join us! It’s going to be a good one.

What’s New

Version 1.4

meet our new look & feel, a simpler and easy way to book your tickets

Ratings and Reviews

1.0 out of 5
2 Ratings

2 Ratings

JayMC97 ,

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ayawmomagpareview!! ,

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This is just to vent out my frustration. As the customer experience is useless and did nothing at all when it's clearly that they are the one to blame.

Here's what happened. I found an app where to book bus tickets from Hat Yai to Bangkok with a much shorter travel timeframe compared to the ones that I have searched before.

What happened was: I booked the tickets clearly dated November 30(selected the date->selected the time->entered passengers names-> selected the seats->payment). During the process of making the payment but entering the card number, the screen became blank and just white screen(in which I initially thought that will not be an issue at all).

Initial booking reference was created at 8:12AM. I checked the booking details and saw that it was booked for today's date November 12, 2023. At 8:15, I reached out to the booking company through their chat option (which was totally useless because they communicated through email). The contact I did was to tell them what happened and that to have the booking corrected. I have been patiently communicating to them expecting that they can have it straightened out because it's clearly the glitch on the app during the booking period.

The REPEATEDLY indicated the no cancellation policy even when I didn't mention to cancel but rather correct the date of the booking(they even indicated the possible app glitches). Initially offered to contact the bus company to correct the date but ended up advising me to contact the bus line company (take note, I am currently in the Philippines). I asked if there is a whats app option because we don't have a landline that I can use to contact. Was informed that I can use the number through whats app when it's clearly a landline number.

So , we're actively communicating up till 1:54 PM which resulted to no correction of booking and even telling me that I have the option to review booking before making the payment. Was even advised that the situation is already out of their hands.

Here's what really frustrates me, the customer service is not helpful at all and obviously not doing anything. Only responded making it look like "they are doing something". The chat option on the app is useless. And worst, I tried to place a review on the app but that dis not reflect at all.

App Privacy

The developer, bookaway, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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