Bug fixes and performance improvements.
Ratings and Reviews
I don’t like the new update where a Captain accepts your booking but still have a ride to finish and you have no option to cancel it coz you are in a hurry. You can’t even see the Captain’s details while waiting.
This app is bad
This app’s location map is so bad. On the booking it states the exact address and street name, but the pickup point is always wrong, so you dont get picked up. if you cancel because they didnt pick you up on your correct booking, YOU WILL BE CHARGED for it tho it is either the driver’s fault or their system’s fault for the wrong pickup location they go to even tho the booking you make is correct.
They dont usually refund or respond and the customer service doesnt admit there’s a fault with their mapping system. The customer service is bad too, sarcastic and not even trying to empathise and understand the situation. You send proof/ evidence, still.. it doesnt matter to them. No refund and no response even after asking for a follow-up. Unprofessional.
Charging the passenger due to cancellation of ride because of the driver
I dont want to comment on this since I have been using this whenever I need to ride. What I dont like is that this crappy app, charges you for the reason of cancelling the ride because some drivers are not responding to the passengers. The thing is, they give you choices on what reason you are cancelling the ride hoping that the wont charge you but still, they charge you for that. Careem, please read first the reason before charging the passenger on their next ride because you will be losing passengers if this continue. I might as well shift to Uber since they dont charge you for cancelling the ride. Good luck with your money-grabbing business!
- CAREEM NETWORKS FZ LLC
- 166.5 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, Central Kurdish, French, Turkish
- Age Rating
- Rated 4+
- © 2019 Careem, Inc
Up to six family members will be able to use this app with Family Sharing enabled.