desertcart 4+

I feel safe shopping using this app because of the parameters and standards it sets for the seller and also the continuous improvement of the app interface and process.

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an exceptional experience with our service. Providing excellent service is a top priority for us, and we will continue to strive for excellence in all that we do. Have a nice day!

The security features is very poor when buying with a credit/debit card, the application will deduct the amount without confirmation using OTP(one time password)from the buyer. Payment method is limited to use of CC/debit crds and no COD(cash on delivery). delivery date is late and not based on what is written on the app. No option to cancel the late order on the application and need to wait in que for costumer support when they are available to answer the inquiry.

We're doing the best we can to offer you more than adequate Desertcart Experience. Please allow us to resolve this matter for you. Kindly send us an email support@desertcart.com or contact our 24/7 chat support.

Security is very poor! They automatically deducted a large amount of money from my account. It was about annual membership but I did not apply any of that. I just received a message that my money was already deducted . I even received an OTP it should not process with it but it proceed. Until now I am waiting for my money to be refunded by this. I will never shop again in this! Too disappointed! I hope they will refund my money.

Hello cha123456667032 ! We are sorry you feel that way. The order won't go through if we will not be able to authorize the amount if you haven't agreed to the Pro Terms and Conditions. Maybe you have missed reading and just click it right away since the price for the pro items is very enticing. If you need more details please contact us at support@desertcart.com or through our 24/7 LiveChat to assist you further. Have a nice day!