Lalamove – 24/7 On-Demand Delivery App
Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners.
Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 11 markets across Asia and Latin America.
What’re our edges?
Fast and available 24/7
Whether you need a rush delivery in the middle of the night or a scheduled delivery during regular business hours, Lalamove has got you covered. On-demand, same-day, next-day or scheduled deliveries? Multi-stop pick-up and drop-off points? All at your fingertips.
Wide range of vehicle options
You can choose from a range of vehicles, including motorcycles, vans and trucks, depending on the size of your shipment. Whether you're delivering a single document or an entire truckload of goods, Lalamove has the right vehicle for the job.
Efficient and cost-effective
Our affordable delivery service cuts operation costs for SMEs and Corporates. The transparent pricing system means there are no hidden costs or fees, making it easy to budget for delivery expenses.
Reliable and professional drivers
Your package is always in safe hands. Our drivers are trained, experienced and dedicated to providing the best possible service to our customers, ensuring that your deliveries arrive at their destination on time, every time.
Real-time tracking for peace of mind
Once your shipment is on its way, you can track its progress in real-time using the app. This means that you can stay up-to-date with its location and estimated time of arrival, giving you peace of mind and allowing you to plan your day more effectively.
What do we deliver?
We support delivery of all sizes, from couriers for small and valuable goods to shipments for heavy & bulky items:
• Moving home & office
• Wholesale goods
• Construction materials
• Medical equipment
• Hardware / electrical goods
• Large & oversized items
• Urgent documents
• Food & beverages
• Flowers & gifts
• Fragile parcels & packages
How does it work?
Book your on-demand or scheduled deliveries in seconds!
• Open the Lalamove app
• Set pick-up and drop-off locations
• Select vehicle type
• Choose payment method
• Match with a driver and track your delivery in real-time
You can also place deliveries via our web app on www.lalamove.com! Simply upload a CSV file with details of all your drop-off points in one go.
Talk to us
For more info, please contact us at:
Lalamove HK - email@example.com / +852 3701 3701
Lalamove VN - firstname.lastname@example.org
Lalamove ID - email@example.com
Lalamove TH - firstname.lastname@example.org
Lalamove SG - email@example.com
Lalamove PH - www.lalamove.com/en-ph/
Lalamove MY - www.lalamove.com/en-my/
- Bug fixes / Crash fixes
Thank you for choosing Lalamove. We keep on optimizing to provide great service to our customers. Please download the latest version to enjoy your best experience in fast & simple intra-city delivery among Asia.
Ratings and Reviews
Commendation for a rider
I’ve read a lot of negative feedback comments about your company’s riders. I’ve had my fair share of experience. However, there’s one particular rider who went above and beyond for me as a customer. I bought live fish from the capital region and had to have it posted to me up north through bus delivery. The bus line was quite fussy and didn’t accept the delivery anymore since it was beyond their cut off time. Your rider did his best to negotiate with the said bus line to no avail. He took home my livestock and took care of them. He even woke up early and drove to the bus station to have it shipped early! He’s very reliable, friendly, and did something out of his scope. I truly commend him for going the extra mile. I wish you all the best, Jesus S. Hope to transact with you again in the future. May you be a good role model for your fellow riders. Kudos to you, kind sir. Much obliged for you excellent service!
Difficult to Use
The app is not convenient to use. I needed a vehicle that could transport a queen-sized bed but biggest vehicle they can provide in the app is only FB/L300. Customer service mentioned that there’s an option to book for a truck that can carry 1,000kg up, but it’s not showing in the app. Tried chatting again customer service that it’s not there but instead s/he didn’t seem to understand the issue that it’s not showing in the app. And no instructions to do so. Also, setting the address is difficult. App is not flexible on selecting residential addresses and requires us to really pin a certain location or else it won’t go. Not all residential addresses are detected in the map. If a user is only booking for someone, not all can pinpoint the exact location. Instead, user will be forced to pin a location near it and just add comments. Also, the cancellation expiry period is so hassle. It requires user to call customer service hotline and intros talks very very slow. Bookings could be for emergency reasons and it seems to take forever for the talking machine to finish the introductions. If we want something cancelled, I suggest placing a longer period or at least include a prompt that cancellation will expire soon. I just booked mine and was exchanging messages with the driver and agreed to cancel it coz load won’t fit the vehicle but cancellation expired immediately. Hope you guys can fix these issues.
I so so so so so love lalamove but there are things that bothers me, the app keeps on crashing though I do have a strong internet connection, and almost all of the drivers ask me where exactly my location is when I pinned my place properly, but all in all I super recommend the app especially for lightweight and asap deliveries. I love the part where you'd put the pick up location, name and number alsooooo you'd put drop off location, name and number too!!! Aint that a good thing??? Well I do sell milk based products, and it helped us really well when it comes to delivering the products! But I do hope you have a section where in you'd put what the thing is to be delivered. So it would be less of time for drivers to ask and for them not to forget. Thank you so much lalamove!
- Milk Based PH
Developer Response ,
Hello Milk Based PH! Thank you for the kind words. We promise you that we will continue improving our services because of you and the many people who believe in us. We wish you and your business all the best. :)
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Lalamove Media Limited
- 97.9 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Bengali, Indonesian, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese
- Age Rating
- © Lalamove Media Limited
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