You make us grateful everyday! We want to #SayThankYou with wonderful rewards and treats from shopping, dining, travel and entertainment partners. Download the new Globe Rewards mobile app to enjoy these exclusive offers.
We updated the app for a better experience. Get the latest version for the available features:
- UI Enhancement
- Bugs fixes and performance improvements
For non-app related Globe Rewards concerns, please message us on Facebook at m.me/globeph.
Ratings and Reviews
Earlier, Im really having a hard time redeeming my points through *143# and 4438. I kept on receiving text “Sorry blah blah can’t be process at this time” and so on. Until Ive read the complete message and found out that there’s a link provided for me to download the app where I can redeem my points. I immediately clicked the link and it routes me to download it. Since Im already aggreviated and totally want to finished it up, Ive downloaded the app. Yes, it allows me to redeem my points. Let me say a less hassle. Suddenly, I remembered my mom who also redeem her points from Globe. She actually uses the old way which was 4438. Her, living in an area where internet is not really good, well I guess she wont be able to download that app. Also, it caused a lot of inconvenience. What if there’s an emergency where you can only depend on your points and there is no internet connection. I think it will be better if 4438 is still in function. Well, hopefully.
Only carries one phone number - if you have multiple lines under your account, you can't manage all of it in one app unlike the previous version. If you want to know your rewards points, it will lead you to type BAL on your text messages. If you have GServices and you saw there your rewards point and click "Redeem", it will not automatically link you to this app. Instead, it will forward you to the App store even if you already have GRewards installed. And lastly, bill rebates is not in the app, which is what most of Globe's customers redeem their points for. In conclusion, this latest upgrade is a downgrade to the 90s and is utterly useless. I have uninstalled the app after seeing this upgrade and reading all the other reviews - confirming that it is not just I experiencing this terrible customer service. The app is just a waste of memory on your phone.
If there was 0 star rating I would have chose that. Honestly you should have got back to the 4433 reward option not this corrupt application. Aren’t you unsatisfied or not contented on making money(which you earn billions) that you have to make this absurd app so that people can’t claim their rewards? Please, I know that you won’t still hear out people’s complains here and feedbacks. You are just depending on the fact that, yes you have probably the fastest and you have only small competitors in regards to internet and other crappy network. If only there was a better company and not corrupt one, I would have switch to their services.
You are making lives complicated in terms on reward and stuff. Some a great but not this. Please just please get back to 4433. If you truly are concerned on people and not your stupid money.
Up to six family members will be able to use this app with Family Sharing enabled.