iPhone Screenshots

Description

Manage your business on Lazada wherever you are with the Lazada Seller Center APP! Grow your business on the go with key features including sign up, product listing, product management, order fulfillment, Business Advisor (Analytics), message center, and Instant Messaging.
The Seller Center APP is open to all sellers across Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, and Cross border.


Grow your business with the Lazada Seller Center APP with the following features:

SELLER SIGN UP

• Sign up as an individual or corporate seller

• Receive free on the go training on Lazada basics with direct access to Lazada University

• Activate your account and manage your shop on the go!



PRODUCT LISTING & MANAGEMENT

• Create and edit your products conveniently 

• Manage product display price, sale price, and stock

• View your product status and visibility



ORDER PROCESSING

• View, manage and process your orders 

• Efficiently process your orders with barcode scanning and wireless printing functions

• View and cancel your orders



BUSINESS ADVISOR

• View your business performance data by day, weeks, or months

• View product level performance 

• Receive business advice to help grow your online store
 
CHAT 

• Receive instant messages from your buyers on your product or store inquiries
• Communicate between with your buyers through real time chat.
• A simple, fast, and secure chat application to help you grow your customer base and gain loyal customers.
 
Campaign Participation

• Enroll your products in upcoming Lazada campaigns
• Grow your business with giving your products higher visibility during campaigns 



MESSAGE CENTER

• Quickly view and respond to customer questions

• Receive real time notifications on customer questions, product and order related notices



Using the Lazada Seller Center APP lets you benefit from the abovementioned features on the move! If you’re ever stuck on something, simply reach out to the Seller Support team for further assistance.

What’s New

Version 2.9.2

Updated atmosphere for Lazada mid-year campaign.
Enable review management tool in mobile, manage reviews on the go.
Fixed some stability issues that caused slow loading.

Ratings and Reviews

3.0 out of 5
2 Ratings

2 Ratings

onda jason ,

Shipped on time rating SOT and psc agents unfamiliar with many issues

I completely agreed with cedric410

cedric410 ,

Shipped on Time Rating

I had a bulky item that needed pickup. Ever since day 1, i coordinated a pickup with Lazada. They promised it would arrive the next day. It never came. So i followed up with their logistics team, they said it’d arrive the next day for sure. It never did.

I followed up again with them, and they promised they’d put me on priority. It never came again the next day. This went on and on for 5 days. I told them I was scared it’d affect my shipped on time rating. They assured me that since it was Lazada’s fault, i wouldn’t be penalized.

I constantly followed up with the pickup team until finally they picked it up after 5 days. After they picked it up, my shipped on time rating went from 100% to 50%. I complained to them and said that it wasnt my fault. They agreed, but said that there was nothing they could do about it. They are so useless to talk to. I’ve contacted 10 different service representatives. All of them said they’d get back to me, but none of them ever did. This is ridiculous.

Chloe@26 ,

terrible uploading of products and errors

i would like to agree to the first reviewer this is terrible app, everything is complicated not unlike shopee.

1. to many requirements need to fill up before you upload your products and in the end there’s an error so i have no choice but to do it again and again
2. low quality photos are not acceptable i need to use my dslr and make an effort to get high quality photos
3. long time and patience to create store builder
4. waybill and plastic are NOT FREE and EXPENSIVE
5. Drop off point is wasting my time and transportation i need to deliver it immediately no matter what!, because of the ratings, i need to drop off my item even it was just 1 item and my transportation fee is higher than my sales
6. many costumers asking for taobao which is not my shop and not my concern
7.your costumer service is not responsive to costumer concerns, so they are asking the seller and wasting my time answering their concerns, i need to answer it immediately because response rate in chatting is one of the quality for good performance

please take time to know all concerns of your microsellers and consider us coz we’re doing business here and lazada are not just doing all the responsibilities to get good costumer service

Information

Provider
Lazada Group GmbH
Size
138.3 MB
Category
Shopping
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Chinese, Dutch, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Turkish, Ukrainian, Vietnamese

Age Rating
Rated 4+
Copyright
© Lazada South East Asia Pte Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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