iPhone Screenshots

Description

Medifi lets you consult a doctor online conveniently and securely. Get in touch with a licensed doctor for any non-emergency health concerns through chat or video call.

Explain your signs and symptoms to your doctor and receive professional medical advice.

Save time and experience healthcare, anywhere.
Never again stress on road traffic and deal with long waiting lines in the clinic.

Pay for your sessions conveniently.
No health card? Pay your doctor securely through the app.


Medifi Services:

Consult Now: On-demand consultation service; get connected with any licensed physician who is available online for a consultation with an upfront fixed fee.

Ask a Specialist: Book a medical consultation by leaving a message to the doctor of your choice; you will only get charged when your doctor accepts your request.

Find Doctors: Search and select the doctor by name or by medical specialty.

e-Prescription: Ask your doctor for an e-prescription during your consultation.

Medical assistance at your fingertips whether you’re at home, in the office, or on a vacation. It’s healthcare, anywhere!

What’s New

Version 2.6.3

Ver 2.6.3
Bug fix:
- Fixed Search for Doctor

Ratings and Reviews

3.2 out of 5
53 Ratings

53 Ratings

TheRealTNM ,

Notifications not working

App does not notify when the doctor responds to initial consultation request:

- No push notification
- No in-app notification or indicator in the bottom row
- Messages does not appear even if you go to the messages tab

However, when you unload the app (remove from memory or recent apps) & restart, that’s the only time the in-app message indicator & actual messages will appear in the messages tab.

Please note that my notification settings are all enabled. Background app refresh is also enabled.

Please fix this because it’s causing a lot of frustration on both the doctor & patient resulting to multiple rescheduling of video call consultation.

Thank you.

Developer Response ,

Hi TheRealTNM!

We apologize that you've encountered these known issues and have had to experience the inconvenience. We've since updated the app and you should now have a better notification experience during your consultation with no delays in messaging. We hope that you continue to use MEDIFI for your #ConsultFromHome needs.

Should you encounter any more issues, please don't hesitate to reach out to us via talk@medifi.com. Thank you!

Just Hoo Man ,

Seeing improvements

Things done well.
1. App easy to download
2. Patient found it easy to make an appointment and to find their doctor.
3. Glitches from last year are being addressed eg (a) now able to message patient even from my phone to tell them I am currently away and thus couldn’t answer her call and we could meet at a specified time. (B) am now being made aware of a consult by text messaging and not just by e-Mail (how would I know of the consult if I am not online?) (c) they included option to upload pictures which makes it easier for us to see laboratories / xrays / ecg’s even Screenshots of Rx or Med certificate (d) they also included the Med cert option

What could do with a little improvement
1. I need an easier way of typing multiple prescriptions; and if it is possible to save them for future use with the ability to edit them
2. I wish the engine can run better in safari. Most MDs are Mac users. Most of the glitches I ran into could be solved by using FireFox

Thank you for always listening and improving

Developer Response ,

Hello Doc!

Thank you for your extensive review and recommendations! We're glad we were able to address the issues you encountered before and things are now better.

We hear your recommendations and requests and will definitely work to improve MEDIFI even further. Please do reach out to us via talk@medifi.com for any more comments and suggestions you'd like to share. We would greatly appreciate it!

Thank you Doctor, and stay safe!

007Shyne ,

Very slow app ... was charged already but never spoke to the doctor

When i first used this i was somewhat disappointed how slow and unresponsive the app is .. to think i was already charged for the consultation. After a long while of waiting. i can see the doctor typing the message on the chatbox but i couldnt see the actual response from the doctor good thing both me and the doctor were resourceful enough to contact each other. The 2nd time around my daughter tried this app and again she was charged on her card but the doctor never replied at all ... so upset with this app , we never got the refund and there was no actual consultation. pls fix this .. i wouldnt recommend this app at all ...

Developer Response ,

Hi Shyne! We sincerely apologize for what you experienced. The delay of the replies from both parties is a subset of several factors, including mobile data speeds and time of day. We're doing our best to remedy that issue though so expect upgrades to come in this week and next.

Regarding your consultation issues, if the consultation was declined by the doctor or they did not respond in time, the system automatically cancels the charge and your funds returned.

Please be reminded however--as stated in the consent from you agreed to before proceeding with the consultation--that a pre-charge takes place prior to consultation, which is why you still got charged for the fee.

Don't be alarmed though as the charge should already have been reversed and your funds should be returned to you based on your bank's policies, which in some cases may take 3 to 5 days.

Once again we apologize for the inconvenience. If you would like assistance following up with your bank regarding your funds return, please send us a message via talk@medifi.com Thank you for your patience and understanding - The MEDIFI Team

App Privacy

The developer, Medifi Medtech Solutions (USA) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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