Screenshots

Description

Meralco Mobile gives customers the power to access to their Meralco account 24/7.



With Meralco Mobile, customers can:



1. View and pay bills 

2. Report an outage
3. Inquire and give feedback
4. Get notifications from Meralco

5. Compute the cost of using appliances with Appliance Calculator and Orange Tag

6. Get energy efficiency tips and updates on exclusive appliance promos with Bright Ideas
7. Find the nearest Meralco Business Center or Bayad Center

Please note that the Meralco Mobile app requires access to the following services to operate properly:
* Camera: Allows the Meralco Mobile app to access your device’s camera. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.
* Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.
* Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.

What’s New

Version 2019.2.3

Thank you for choosing Meralco Mobile!
We just updated our app to serve you better. Whether you’re at home or on the go, pay your bills easily through Meralco Mobile now with a fixed convenience fee. To enjoy its full features, make sure you are using your mobile phone’s latest OS. Our app works best in iOS 10 and up. Hope you enjoy our latest release!

Ratings and Reviews

2.9 out of 5
369 Ratings

369 Ratings

ron.tomtom ,

Making payments easier

Hopefully the app can automatically suggest card details regularly used to pay for Meralco Bills. Specially where there are multiple meralco accounts/Bills to be paid, it requires several copy and paste steps before a payment can be made. Then you have to do these steps again and again for each and every bill being paid. Please improve the app

Developer Response ,

Thank you for the honest feedback, Ron. We’ll look into your concern and consider this for future enhancements. For other concerns, send us a message on our official Meralco Facebook Page or email customercare@meralco.com.ph. Thank you.

janelaurente ,

Very slow and buggy

Awesome app, but it’s extremely slow and buggy. Opening the overview tab is quite annoying. Sometimes it responds, sometimes it freezes. It’s like using a device with a broken digitizer. But mine is completely fine. The first time I opened the app, it took 45 seconds to load. So I assume it’s just caching, as I haven’t opened it for several days. So I closed the app and reopened again, but still, it took around 30-40 seconds to load. Switching to another tab takes 15-20 seconds to completely load. You’ll be entertained with orange dots every time you switch a page. Yes! Everytime! Apps should load instantly, with 0 wait time. I hope the UX/UI and load speed will improve in the future. For your reference, Im currently using the app in an iPad Pro with iOS 12.4.1.

Developer Response ,

Thank you for letting us know what you think, Jane. Your feedback would greatly help us in improving our app's services. Feel free to send us a message thru our official Meralco Facebook Page or email us at customercare@meralco.com.ph We'd be glad to assist you. Thank you.

Janavesguy ,

Working in real time! Awesome! Updated price too

Please include total time of usage for air-con since the appliance is usually set in timer. In that sense no need for real time calculation sometimes.

Or my suggestion is to add a selection tab or choice set to numbers person in the house. Then indicate their daily routine and time usage of their specific activity with appliances. In that sense, a sample page for studio type/2bedroom or simply condo users may check their bills better.

Trying to save the 🌏 by minimizing my ⚡️ consumption.

Information

Provider
Manila Electric Company
Size
33.1 MB
Category
Utilities
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi‑Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi‑Fi + Cellular (6th generation), iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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