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Description

CIMB Bank Philippines aims to equip Filipinos with the right financial tools to make them reach their life’s goals. In doing so, CIMB Bank was able to secure 35 awards to date, which includes, The European's Best Digital Bank 2021 and Global Banking and Finance Review's 2021 Best Digital Bank Philippines.

Experience all-digital banking - no lines, no hidden fees, and no time constraints! Simply open an account to have full control of your banking life straight from your mobile phone!

CIMB Bank Philippines, Inc. is a member of the PDIC and is one of ASEAN’s leading banks, making banking with us safe and secure.


OUR PRODUCTS:

UpSave Account – Earn up to 1600% higher interest than leading traditional banks in the country! Grow your savings with one of the best market rates in the Philippines. Get monthly interest payout with no maximum cap on deposits and no lock up period.

GSave Account – Link your GSave to the CIMB Bank PH and unlock the full features of your account. Start growing your savings and earn up to 1600% higher interest than leading traditional banks in the country! Get dual access to your funds and remove the deposit cap and expiration.

Personal Loan – Get your money fast and straight to your account of choice!
Apply using only one ID and one payslip through the app and borrow up to PHP 1 million with ZERO early settlement fees and ZERO disbursement fees if you opt to disburse your loan to your CIMB savings account.

Seize Life's Moments with CIMB Bank. Download the CIMB Bank PH app now!


GIVE US FEEDBACK
In order for us to give you a better, seamless, and effortless banking experience, we welcome all ideas and feedback! Send us a message using the Give Us Feedback form in the app.

CONTACT US
For questions or concerns, you can call us at #2462 (#CIMB) from 6:00 AM to 10:00 PM daily.


Deposits are insured by PDIC up to P500,000 per depositor.
CIMB Bank Philippines Inc. is regulated by the Bangko Sentral ng Pilipinas. You may contact the BSP Financial Consumer Protection Department at (+632)8708-7087 or consumeraffairs@bsp.gov.ph.

What’s New

Version 1.5.1

We are continuously updating our app to provide you the best service. We squashed a couple of bugs in this version to ensure you continue to get the best app experience.


Stay safe and stay healthy!

Ratings and Reviews

4.3 out of 5
10K Ratings

10K Ratings

Frozen Mallow ,

Almost perfect.. but few more things to improve

I’ve enjoyed CIMB for a really long time now, the service is great and the interest rates on their savings accounts are really big compared to local banks here in the Philippines. I just wished that CIMB improves more on their services, first is fund transfer, it would be so much better if CIMB can find a way for its users to transfer funds to 3rd party banks in real-time, one way that I can suggest is to utilize InstaPay, it would really be a great way for its users to transfer funds quickly without waiting for days for the transfer to be complete. Another thing that I wish CIMB would improve on is with the delivery of their debit cards, I know that once CIMB sends out the cards with their partner courier, they can no longer do anything about it, but it’s already been over a month since I received my tracking number and up until now, I haven’t received anything and I continuously call CIMB’s customers service every week but they’d just provide me with the same answer that they would follow it up with their internal team which makes me so frustrated. I know that not everyone experience this, but I do hope that CIMB improves on these. That’s all thank you.

Developer Response ,

Hi Frozen Mallow! We appreciate your feedback. Your comments will definitely help us improve our app. Please be assured that this is well received and that we are committed to continuously improve our products and services to provide everyone a seamless all-digital banking experience. For the latest news and updates about our all-digital bank, you can follow us on Facebook and Instagram (@CIMBBankPH). Have a great day!
:)

CB2198 ,

Can’t apply new Gsave account under a new Gcash number

I changed my Gcash number since I shifted from prepaid number to postpaid line. However, I can no longer experience the perks of using GSAVE in my new GCASH number because apparently, I can only apply one GSAVE account under the same name. I called CIMB hotline and followed the necessary steps: I downloaded CIMB, changed the linked number on my account to my current phone number, and was told to wait for weeks as it undergoes service maintenance. However, after two months of waiting and two more calls, I have been told by the 3rd agent that I can no longer apply for a new GSAVE account under my new phone number despite updating my CIMB with that link. First, it’s disappointing that the it took me 3 agents for this info to be relayed. Second, I think it’s disappointing to not be able to experience the perks of Gcash and Gsave just because I have an existing Gsave account on my old number (which i no longer use). Third, I can try to use CIMB account but I’m limited since Cash-in from BPI is not available.

I really loved CIMB when I was using it on my old account and this is the first time I felt disappointed with it. I hope you can allow more banks to Cash-In in the CIMB bank and please allow reapplying of a new Gsave account with the same name. Won’t mind additional steps to prove that I am the same person. Thank you.

Developer Response ,

Hi CB2198. We are very sorry to hear about your experience. Allow us to address your concern accordingly. If you have previously linked your GSave account to the CIMB App, you will lose access to GSave via the GCash app upon change of CIMB mobile number. However, you may access your GSave account through the CIMB app. Rest assured that we are continuously enhancing our system to ensure that updating our customers’ contact numbers with CIMB will not impact their access to their GSAVE accounts.

Thank you for your feedback. We understand your concern and we'll continue to improve our products and services to serve you better.



one-hit PP19 deadshot ,

Large savings interest

I really liked that aside from 4% interest p.a for your savings, they also care about the community and their customers. For example, 10,000 cash benefit help for their clients who will get infected by the covid virus. Also, easily donate a min. of 100 pesos to buy relief foods and help low-income families. The only thing they needed to improve is the user interface of the actual app. Since they are a digital bank, the app itself should be their benchmark against other banks who are already established. Maybe improve the fonts, the font size, the whole design of the app. For the application of loan, I wish they can make a “calculator” for the monthly due so people can gauge and choose the preferred months-to-pay and prevent getting blocked for 3 months in loaning. Lastly, I think this is already given and should not be told in feedbacks, but the customer service should always be improved no matter how you think your customer service is doing. Always look for things to improve.

Developer Response ,

Hi One-hit! Thank you for your review. Please be assured that your feedback is well-noted. This would give us the opportunity to improve our services to provide everyone a seamless all-digital banking experience.

App Privacy

The developer, CIMB Bank Berhad, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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