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Qualtrics XM 4+
Experience Management
Qualtrics Labs, Inc.
-
- Free
Screenshots
Description
Whether you are at home, in the office or on the go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimise experiences in real time.
Use the Qualtrics XM app to:
1. Monitor important experience metrics (such as NPS, CSAT and Employee Engagement) with role-based dashboards and filtering
2. Reassign, respond and close the loop on support tickets
3. Receive real-time notifications so you can act before it’s too late
4. View open-ended customer responses and activate team members by sharing key insights via text, email, apps and more
5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys and text analytics to drive impact
The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) licence. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together!
About Qualtrics:
Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organisations manage and improve the four core experiences of business – customer, employee, product and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps.
Have questions?
If you are a Qualtrics customer, please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
What’s New
Version 2.56.3
This version includes several bug fixes and performance improvements.
Ratings and Reviews
Feedback
No landscape view if using mobile phone 👎🏼
Bug
I am having a lot of problems with the view. The filters dont easily show my agents and whenever I scroll on the data, there seems to be an issue with viewing the metrics. It seems like there is a bug on the software.
To whom it may cocern
Please kindly improve the survey results and released the report immediately!
App Privacy
The developer, Qualtrics Labs, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Qualtrics Labs, Inc.
- Size
- 21.5 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Armenian, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese, Welsh
- Age Rating
- 4+
- Copyright
- © 2024 Qualtrics
- Price
- Free