Transportify Delivery,Shipping
Ratings & Reviews
Indeed, Transportify is a one of a kind. They make sure that they will be able to deliver the services that customers are expecting from them. It is a manifestation that the quality service they used to envision is being fulfilled in a just and right manner. Also, I would like to commend Transportify for its great customer service. We all know how very important it is to have a reliable customer service that will definitely assist us or inform us about the service we are trying to get; and with Transportify, they always ensure than this also has been done. Kudos! In addition, the drivers are very kind and generous and they actually respond promptly to our concerns. Base on my experience, I can 100% say that this company seems to be the number 1 logistic company I tried. In fact, I’ll always stick to them whenever I need the services they offered. Everything was so smooth and they are very reliable and affordable! When it comes to the Transportify mobile app, it is very convenient to use. It is very easy to navigate on their mobile app. It is user-friendly at the same time. I will definitely recommend Transportify to my friends and families! Such a stunning services they really offered! Again, kudos!!!
Developer ResponseHi JL; thank you very much for your awesome review. At Transportify, we work hard to give the best freight and cargo shipping service, specializing as a bulk carrier and 3PL logistics partners, to the utmost customer experience. We hope that you continue to support us.
Transportify is the Grab/ Uber equivalent for home transfers and large furniture or appliances shipment but with more customer-friendly features. The app itself is great with smooth real-time tracking, easy and very detailed selection of personal preferences, 24-hour quick booking and scheduling, easy access to making adjustments in preferences and rescheduling, reliable real-time or advance booking for up to 14 days with photos of the drivers and the robust selection of vehicle types, option available for extra helpers to carry the items, fair and flexible pricing depending on delivery days and hours, quick refund and automatic pricing adjustments on reschedules, and excellent 24-hour assistance from customer service even when the driver or vehicle initiated cancellation. I could not ask for more—this app was very helpful to me when I did my home relocation and needed both advanced and same-day furniture delivery and transfers with or without extra helpers to carry the items. This lengthy review was worth sharing. 😌
Developer ResponseHi, thank you for your awesome review. Glad to know that Transportify app is a great delivery app for your logistics needs. Transportify as a freight and same day delivery provider can give you a great delivery experience. We're excited to have more cargo shipping with you!
I recently booked a delivery with Transportify and had a really great experience. There were some last-minute changes with my booking, but thankfully, Transportify’s customer service was super reliable. They immediately accommodated my request, and what I really appreciated was how easy it was to reach a live agent. No talking to a bot! Within minutes, my concern was addressed, which made the whole process so smooth and hassle-free.The driver was also very kind and punctual. He kept me updated throughout and even went the extra mile to help me with my request for additional assistance. He gave me options to speed up the delivery since he knew I was chasing a cutoff time. The app itself was easy to navigate, and I found the rates surprisingly affordable and customer-friendly. Overall, I’m super satisfied with my experience and will definitely book again and recommend Transportify to my friends and family.
Developer ResponseHi, thank you for taking the time to leave us such a nice review. Our team, together with our Transporters, is working hard to provide high-quality and affordable delivery service for our customers. We would love to serve you again soon, offering same-day delivery and even cargo shipping!
Transportify Philippines has proven to be a dependable logistics partner, offering a seamless experience for booking and tracking deliveries. Their platform is intuitive, making it easy to schedule, monitor, and manage multiple deliveries at once. The availability of a variety of vehicle options ensures that both small and large-scale delivery needs are covered efficiently. Timeliness has been a key strength, with packages consistently arriving within the scheduled timeframe.Customer service is another standout feature. The support team is responsive and quick to address any issues or concerns. Moreover, the cost-effectiveness of their services provides great value, especially for businesses looking to optimize logistics. Overall, Transportify continues to deliver reliable services, making them a preferred choice for personal and commercial use.
Developer ResponseHi zlouise_, thank you for trusting us to cater your logistics needs and for appreciating the convenience and functionality of our delivery app. Providing a great customer experience is very important to us, as your reliable cargo shipping and logistics partner. We would love to serve you again soon!
It’s been so many years since we joined transportify. Back then they said that they’ve been working on to have transportify for drivers here in apple store, but it’s been two years already and up until now there’s no transportify for drivers for apple users. Will it cost your company to much for setting up a platform here? It’s very inconvenient for drivers who happens to be apple users to switch phones just for transportify use. If it cost to much, why is it that other transportation services can afford it like angkas for example. And also, I think you should re evaluate how you penalize your drivers just because of a non sense customer complaint. If the driver arrives within 60 mins for an immediate booking even if the driver is only 5 mins away and the cuatomer cancels the booking because the driver took 30 mins to arrive. I think you should’nt entertain such complaint because the time frame that was indicated for an immediate booking is within 60 mins, not unles if you guys just want to penalize drivers just to make your pockets fatter. Because if you will keep on doing that, make it sure that if the driver arrives and a cash customer cancels the booking. Make it sure that you can also provide credits for the driver for the inconvenience of going to the drop off location just to know that the booking was already cancelled. Then if the driver complains the only thing that you will advice the driver is to keep refreshing the app, even if the driver is driving??? If you want to flourish more pls take a look at all of these. Because i already have friends who used to drive for you guys but decided to quit because of all of these factors, me as well is starting to consider quitting.
Developer ResponseHi, we would like to apologize for the matters you have presented. We'll look into your concerns and make sure that necessary actions will be taken immediately. Kindly send us your contact details so we can reach you immediately. You may send us a message via our social media pages or email us at happiness@transportify.com.ph. We look forward to speaking with you and working towards earning back your trust with us. Thank you.
I would give my overall booking experience a 5-star rating. The driver was professional and easy to communicate with, and he followed instructions well. He also reached out to me immediately after accepting the booking to clarify important details, such as the height of his vehicle, which helped avoid any potential issues.I also found the app very user-friendly, especially for first-time users. The step-by-step booking process was clear and easy to understand. Additionally, it took less than a minute for a driver to accept my booking, which was very impressive.All items were delivered in good condition and on time. I will definitely use Transportify again and would highly recommend it to anyone I know who needs delivery services.