Mailroom by PackageX uses machine vision and AI to automate your mailroom and front desk operations with a simple photo, across industries, including higher education, real estate, and co-working spaces. Simply snap a photo of any package or delivery label (even handwritten!), and Mailroom by PackageX will automatically extract all relevant information to match deliveries to the correct recipients, manage notifications, send alerts, collect proof of pickups and keep track of every item that enters and leaves your mailroom.

* Cloud-based. No need for specialized hardware.
* Batch scan packages and notify recipients with the click of a single button
* Inbound and outbound package tracking
* Quick and easy searches: search by carrier, retailer, sender, sender address or recipient
* Read printed, handwritten and even partially destroyed labels
* Users can assign a designated pickup person to collect all of their business's packages
* Fully contactless proof of pickup options
* Robust data and analytics
* Email customization and co-branding
* Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails.
* Touch and Face ID Login
* 24/7 access to our world-class customer support team

Please note: If you are new to Mailroom by PackageX, please reach out to our sales and support team at for a live demo or assistance in setting up your account.

What’s New

Version 1.1.29

App optimized for iOS 15

Ratings and Reviews

5.0 out of 5
9 Ratings

9 Ratings

App Privacy

The developer, PackageX, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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