myABL 4+

Not a stable app

The app is not stable create number of problems. Initially I used it through chrome on my desktop, after use of couple of days the web page didn’t allow me to login properly. I receive message on my mobile phone that you are login but the chrome shows me an error message. When I close the page and log in again it allows me without asking any user name and password. On edge this problem does not occur. Now I install the app on my iPad, here it shows different problem. The app struck and keep on showing the opening page again and again. I uninstall and install it again, it works properly for couple of days and then struck once again. I again re-install it but after couple of days it struck once again. Now I am fed up with this non sense behavior.

Worst application.

I regret to express my disappointment with the current functionality of the ABL mobile application. Despite repeated attempts to utilize its services, I have encountered persistent issues that hinder the completion of transactions.

Primarily, the application fails to execute transactions reliably, often displaying errors and preventing successful transfers or payments. Additionally, upon logging in, I frequently encounter the message indicating "no account available," which further complicates the process and restricts access to essential banking features.

As a loyal customer of ALLIED BANK, I had anticipated a seamless and efficient mobile banking experience. However, the recurring technical glitches and system errors have significantly undermined my confidence in the application's reliability and usability.

I urge the development team at ALLIED BANK to prioritize addressing these critical issues to ensure that customers can access and utilize mobile banking services without interruption or frustration. Enhancing the application's performance and stability is paramount to maintaining customer satisfaction and trust in the brand.

In conclusion, I hope that my feedback serves as constructive criticism to facilitate the improvement of the ABL mobile application. As a valued customer, I look forward to witnessing positive changes that enhance the overall banking experience.

Developer Response ,

Dear Customer, we deeply regret any inconvenience that you have experienced. Please share your contact details along with reference number ""Zsheikh"" through any of the channels below:

1.Email: alliedphone.banking@abl.com
2.ABL Facebook Messenger: m.me/alliedbankpk

Your feedback will allow us to diagnose and fix the problem faster.

Regards

Registration issues

Trying to register sine last one day. System is unable to register and every time you get same same message Request cannot be processed Please try later.
Ever time you punch in your complete details including card details and password This not only wastes a lot of time and can also lead to breach of card/ account security
Help line/ customer care only advises you to jump from one browser to other Difficult to understand why they are maintaining such sluggish system Really disappointing Whereas banks like Askari, Meezan are very efficiently doing this and their customer support immediately responds to client requests

Developer Response ,

Hi, can you please send us your account details along with the screenshot of the problem to complaint.management@abl.com so that we can help you.