WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

--------------------------------------------------------------------------------------------

We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 24.11.85


• Added filters at top of chats for All, Unread and Groups
• Screen sharing during video calls now supports sharing audio too
• Added support for passkeys. Go to Settings > Account > Passkeys to get started
• Improved Share Extension with better reliability and HD media support

These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.7 out of 5
149.7K Ratings

149.7K Ratings

MuhammadHassan1234 ,

Its very slow, and hanging my iphone 13 pro max whole mobile.

Normal whatsapp is working perfectly but whatsapp business is very slow and hanging . I am even unable to upload my status it never goes to live no matter how strong my internet is, I have changed my iphone from iphone 12 pro max to 13 pro max . Its latest phone and the best phone ever and most expensive but still i am not able to run my whastapp business status. Worst service. Please whatsapp team help me in this . I’ve even deleted many times and downloaded again but still its not working. Takes long time to send messages .

Khizar0 ,

Assistance Needed: WhatsApp Business App Performance Issues

I am writing to seek assistance regarding performance issues I am experiencing with the WhatsApp Business app on my iPhone X.

Recently, I have noticed significant delays in the loading of new messages within the app. It often takes an extended period for new messages to appear, and sometimes the app hangs during the loading process. These issues have been causing inconvenience and affecting my ability to communicate effectively with my customers.

I have taken several troubleshooting steps on my end, including updating the WhatsApp Business app to the latest version, restarting my iPhone X, clearing the cache within the app, and ensuring that I have sufficient storage space available on my device. However, the problems persist despite these efforts.

Given the importance of maintaining seamless communication with my customers, I am reaching out to seek your assistance in resolving these performance issues. I would greatly appreciate any guidance or troubleshooting steps you can provide to help address this matter.

Please let me know if there are any specific details or diagnostic information you require from my end to assist with troubleshooting. I am committed to working together to find a solution and improve the performance of the WhatsApp Business app on my iPhone X.

Talha.1996 ,

Bad customer support

The WhatsApp support system appears to be severely outdated, as I have been experiencing a prolonged period during which I am unable to communicate my problem to them. They offer only one email address through which to describe the issue, but when I attempt to do so, I receive a response the following day stating that they do not offer support via email and instructing me to use the mobile app instead. However, when I try to submit my issue through the app, it consistently crashes, rendering me unable to proceed.

Regrettably, there is no provided phone number that I can use to directly contact them and explain the problem I am encountering. Through email, my efforts seem to be in vain, as I receive either inadequate responses or automated messages that do not address my concerns properly. Consequently, my issue remains unresolved, and I am unable to effectively communicate the details of the problem I am facing.

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

More By This Developer

You Might Also Like

Wabi - Number for WA Business
Business
Moniepoint Business Banking
Finance
WA Web - Dual Chat
Productivity
Kuda Business
Finance
Paga - Send, Pay, and Bank
Finance
Moniepoint Personal Banking
Finance