BlaBlaCar samochody i autobusy 4+

Automatic route description

It would be useful to add an option of automatic route description. Because for example I have the same route description every time and I have to type it in every route which of course isn't a problem, but it takes time. Of course I could add this information in my profile in ,,about myself" page but I think it isn't solution. You can also add an option of copy and paste the routes. It could be useful for people who drive the same route every day. Or option of automatically repeating your route every working day.

Used to be OK

I am writing this review with regards to BlaBlaCar in Poland. The application used to be fantastic, however it now has major flaws:
-Service fee. It is unproportionally high with regards to fuel prices. What I do not like is that it increases based on the duration and remuneration of the driver. From a trip where a driver would make 70 PLN, he only now makes 50 PLN.
-Incorrect price calculation. I had this case very often, where the price suggested was either too low or too high with regards to fuel price on that distance (even when I split the fuel drivers by 4, including me). What I hate is that the slider for the price is blocked after several clicks to lower/higher the price, making further adjustments impossible.
-Support team. The support team is taking 2-3 weeks to respond to trivial matters. It should not be case taking into consideration the high service fee.
Unfortunately, there are no good substitutes to BlaBlaCar as of right now. I like the idea behind the app, however it must be tweaked. If not, I believe someday BlaBlaCar will lose its market monopoly, at least in Poland, as other apps may arise

Finding a ride im different country is a nightmare

When I was using the app in Poland, my native country, everything worked fine. But during a holiday in Portugal it appeared I had to change the language of the whole phone to find anything - it's absurd. When using polish language I could find the names of the cities, but there weren't any rides available. After changing the language of the entire phone the search started to show results and I could reserve a seat but using everything in a language I barley know is very difficult. If I was unable country where I didn't know any word it would be a disaster. Why can't I just change my location in the app itself? And why am I forced to use the language of the country I'm currently in?

Edit: I'm forced to change the langue of the ENTIRE PHONE because you have issues with various payment options in different countries? Wow...

Odpowiedź dewelopera ,

Depending on the country in which the route runs, a different payment method applies. For this reason, only those journeys whose route takes place in a given country are displayed on a particular language platform. Due to the described situation, we don't wan't to provide language option in the application because that would introduce additional difficulties for passengers. We work intensively on the unification of our service. However, we do not know the date of implementing those changes.