BVG Jelbi: Mobility in Berlin 4+

Bus/train, taxi, e-scooter

Berliner Verkehrsbetriebe (BVG) - AöR

    • 4.1 • 18 Ratings
    • Free

iPhone Screenshots

Description

Use popular means of transport in Berlin with only 1 registration – save precious time!


With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport, taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.


Top functions of the Jelbi app:

- Smart route planner for all means of transport
- Convenient purchase of public transport tickets (bus, tram, S Bahn, U Bahn)
- Easy use of all sharing services
- Convenient pick-up by taxi service
- Easy payment in the Jelbi app
- Timetable information at the touch of a button


NEW: Get the new Deutschlandticket from BVG
From now on you can order the new Deutschland ticket via our website. The ticket costs 49 € per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.


You want transportation, we have the means
Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy public transport tickets or use the services of our mobility partners: Miles, Sixt share, Voi, Lime, Nextbike, Emmy, Bolt and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles in Berlin.


Your mobility with Jelbi at a glance

- Public transport in Berlin (VBB, BVG, S-Bahn), including the tariff zones A to C - from short distance to a monthly ticket.
- E-scooter sharing with Voi, Lime, and Bolt, four leading providers for the rental of e-scooters.
- Carsharing with Miles and Sixt share. You can choose from different vehicles like spacious vans or agile e-cars.
- E-moped sharing with Emmy - move from A to B in a relaxed and silent way.
- Bike sharing with a bike from Nextbike or e-bikes from Lime & Bolt
- Get around comfortably with the taxi service from Taxi Berlin.


Always find the best route
With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!


Jelbi stations - your contact point for mobility
Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.


How to get started
To use all the services and functions of Jelbi, you only need to take a few steps: You register, enter a payment method and your mobile phone number and you can book and pay for any service. With just a few clicks, right in the app.

Do you already have a BVG account? Great, you can use Jelbi with this account and don't need to register again!


Pay conveniently in the app
You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you only pay the regular prices. There are no hidden extra costs for using our service.


Download the Jelbi app now and explore Berlin - whether you are a Berliner, visitor, or commuter!


Your feedback counts
We rely on your feedback to improve our app. Write us your opinion to appsupport@bvg.de.

What’s New

Version 4.20.0

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team

Ratings and Reviews

4.1 out of 5
18 Ratings

18 Ratings

Dmitry Barskov ,

I could not buy a ticket

Registration process was difficult (too many questions and takes too much time, I missed my train). I did not manage to add my card (Revolut bank), ended up buying ticket from ticket machine.

Update:
I'm sorry for blaming the developers of the application for that my card was declined, because it's not their fault, but the payment processor. But I still couldn't buy a ticket, don't waste your time, find a ticket machine. PS thank you for contacting me, I don't need help with the app currently, since I was a tourist in Berlin ❤️❤️

Developer Response ,

Hi Dmitry, thank you for your message. Please note that parts of the registration process can be skipped and information can be added at a later point in time. For instance, you don’t need to verify your driver’s license if you only want to buy a ticket. Regarding payment: at the moment, we are dependent on our payment service provider to register (and accept or decline) any payment method. Please contact us at appsupport@bvg.de and we will gladly look into all the option to help you. Update: Thank you kindly for your updated review, hopefully your experience will be better next time 💛

Nicolas 111222 ,

No good payment options

Useless if you are from Poland: impossible to add credit card, no ApplePay support. PayPal might probably work, but I don't have one. Answering below developers response: no, it doesn't accept polish cards. I don't have true "credit card", only usual ones, debit probably. Both Visa and MasterCard are rejected by the system. I don't need this app anymore, but I'm here to help just in case development team wants to improve it.

Developer Response ,


Hello,
Thank you for your feedback. It is possible to also add a polish credit card, and PayPal should also work. If you need further assistance or have any questions, please contact our customer support at appsupport@bvg.de. We are here to help you with using the app.

Your Jelbi Team 💛

2050WM ,

<eye roll>

Crashes every time I try to open the app.

Developer Response ,

Hi there, we apologize for the inconvenience - that should not happen. We'd love to help you find a solution. Could you send us an email with your device info to appsupport@bvg.de? - Your Jelbi Team 💛

App Privacy

The developer, Berliner Verkehrsbetriebe (BVG) - AöR, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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