Curve – Mobile wallet 4+

Very good app for travelers

Great app and service:
- very good direct exchange rates
- possibility to change card charged
- spendings analyses
- receipts for transactions
- well designed app
- Apple Pay it is - fabulous ! 🤗

Waiting for:
- actul limits as those present in “view my limits” may not be correct - sometimes transaction might be rejected despite being below daily limit if there is small payments history
- current exchange rates displayed, charts in the app

Issues:
- sometimes transactions are rejected, ussually for higher amounts but happens that smaller are as well ( would be good to know current transaction limit which is dependent on transactions history as in such case it is obligatory to carry another card)

Developer Response ,

Thanks for your feedback and we will keep it in mind for future developments to the product. We really appreciate it!

Definitly 1 star - support doesn’t exist

Hello.
I was a Curve user couple years ago. I decided to close my account. Now I was happy that I can come back to Curve and I told that will be great alternative for spending money on my vacation. The problem has started when I would like to add my most important bank card to application but I got „YOU CAN'T ADD THIS CARD TO CURVE” - what the hell? I got exacly the same card in Curve couple years ago. I start chat with robot, then I get forwarded to „real person”, I gave her additional information and the silent has begun. I was very dissapointed so I closed the chat. Today I get pshysical card but this is useless until I can’t normally talk with support. Probably there is some lock in your system because I got this card in Curve in the past - but I got info there are no cards on my locked account. That’s why 1 star, no help, no support, just spend money if you will be able to add your card, silly and iritating. This review will stay with 1 star till somebody start care about my case.

Developer Response ,

Hey there, we can understand your frustrations with the issues you've faced and are sorry to hear that you've experienced this.

We'd truly love to have you back and for us to continue managing your financial journey! Kindly DM our social media team with your email address and the issues at hand on Facebook or @AskCurve on Twitter they will ensure to chase this up with support and sort this out for you.

No customer service makes it useless

I tried to contact the customer service three times using in-chat app. None of my messages has ever been attended to, despite being sent some two months ago.

Also, when they introduced new terms and conditions for using international cards, whenever I’m trying to review these T&C and accept, I get message that my phone is offline — obviously untrue. No response from help centre about this either, so for me the service became totally useless.

And when it comes to prices, try Revolut instead.