I was gonna complain but obviously everybody before me already did! Should In throw my freebuds 3i away already? Because your majesty don’t wanna add them to the app? What kind of user experience and customer service is that?!!!

In order to pair your device you have to remove it firstly from remembered bt devices and connect again with the app installed. Otherwise that scanning process won't show anything even if the device itself is in pairing mode. It took me a while to sort out. I use it for my Earbuds 4 even though they work without the app. The reason why I've decided to install it is to check battery level. I also tried to adjust gesture controls but these are not so customisable.

App works OK for with my pair of Free buds 5i but it keeps on forgetting device each time after I exit the app/ switch off bluetooth. I can still connect to them at later stage through the native bluetooth but app controls do not work as device isn’t remembered there. To restore I must ‘forget’ in the native bluetooth. reinstall app and add the device again. Very annoying. Please fix.

Everything is working fine!! People don’t understand that, first freebuds need to connect by bluetooth to iphone than application will find out your device..