Any time and anywhere. With the Mercedes me app on your iPhone or Apple Watch you have your personal point of entry to the world of Mercedes-Benz and direct access to your vehicle at your fingertips at all times.
You can obtain current information on your vehicle, navigate safely and reliably to your intended destination and use the news offering and other services from Mercedes-Benz.

The Mercedes me app at a glance:

Mercedes me connect
Always connected. Mercedes me connect provides you with a direct link to your Mercedes-Benz vehicle and offers you a host of useful functions:
• Status inquiries (e.g. mileage, tyre pressure, fuel level, battery charging level etc.)
• Remote access to your vehicle – also via Apple Watch (e.g. locking and unlocking of the doors, (de-)activation of stationary heater/ventilation)
• Facilitated trip planning (direct transmission of destination addresses to the navigation system, notification as to ideal starting time, etc.)

Mercedes me News & notifications
You can have personalised news relating to all aspects of your vehicle and the world of Mercedes-Benz sent directly to your iPhone - as push messages, if you wish.

Digital anticipation
Experience the production of the Mercedes-Benz you ordered with our extraordinary online service.
Currently available in Germany for the following model series: Mercedes-Benz A-Class, CLA, GLA, B-Class, CLS, E-Class and S-Class.

Mobility Services
Flexible in every situation. All-round mobility - with your own Mercedes-Benz vehicle or through integration of the services from moovel, car2go and mytaxi - Mercedes me gets you just where you want to go.
Requires installation of moovel, car2go and mytaxi apps.

Other functions:
• The Mercedes-Benz Concierge Service offers Mercedes-Benz customers an extra special premium service.
• The app provides you with support in case of accidents or breakdowns and enables you to book service and maintenance appointments via the app.
• The app tells you about parking options at your destination
• Customised information: You decide which notifications you want to receive on your iPhone or Apple Watch

Please note:
• The Mercedes me connect services only work with Mercedes-Benz vehicles that are equipped with the Mercedes me connect communication module. The functions may vary depending on your vehicle's equipment and your booked services. Your Mercedes-Benz partner will be happy to advise you.
• To use it, you also need an active, free-of-charge Mercedes me account.
• Continuous use of the GPS function in the background may reduce your battery running time considerably.

What’s New

Version 2.13.5

The latest version of the Mercedes me app comes with the following improvements and bug fixes:

• We have further stabilized the app

We wish you a lot of fun with your Mercedes-Benz vehicle and the Mercedes Me App!

Still have problems or something isn't working? Please contact our App Support or write to

Ratings and Reviews

2.7 out of 5
78 Ratings

78 Ratings

Macias223 ,

This app don't work!

After last update app doesn't work - it want to update all the time. And this situation stooding for about 3 months now! Do something about it!

Developer Response ,

Hi Macias223, one possibility may be that you may need to update your phone to the latest iOS version 11.4.1. If this is not the case another suggestion would be to delete the App and re-install it again. If this does not help then we would recommend you to call our dedicated Mercedes me specialists on 00800 9 77 77 777 or email them at and they will be able to analyse what the issue is and remedy it for you. Kind regards Your Mercedes me App Support Team.

skycocker ,

Don’t even bother installing it

Apart from the app not working most of the time, you have to pay for vast majority of the services related to your car. It would be perfectly OK, but I have paid for them yesterday, and the app is not working since this morning, right when I needed to remotely unlock my car 😊 I have also just called them; they told me they are sorry about it 😂 and pretty much nothing beyond that. Pro tip from me: don’t ever buy any Mercedes car as well, apps aren’t the only thing they have no idea how to make and manage. Merry Christmas! 🎄

mercedes_user ,

Everything ok

I use the app pretty often, since 6 months there has only be one break down becomes of an server issue. The app is pretty clear and easy to use.

Developer Response ,

Wonderful! Thank you for your feedback! 😊


Daimler AG
356 MB

Requires iOS 10.3 or later. Compatible with iPhone.


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Age Rating
Rated 4+
© 2015 - 2019 Daimler AG. All rights reserved.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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