InPost Mobile 4+

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The InPost Mobile app is a convenient way to receive, send and return parcels via a Parcel Locker®. In addition, the app allows you to track your shipments and make online purchases from various online shops with InPost Pay. Simple as ever!

• NEW! Online shopping with InPost Pay

Create a shopping cart with InPost Pay in an online store and settle payment and delivery with one click. In addition, you will be able to track orders and their status in one InPost app - no more dealing with hundreds of emails and messages from different stores. You only sign up for InPost Pay once, shop securely with one button, use your favourite delivery and payment method, and - most importantly - have all the details of your purchases, shopping carts from different stores, payments, deliveries, statuses, and notifications in one app!

• Sending without a label

You can send your parcel conveniently with InPost Mobile – without printing a shipping label, 24/7, via any Parcel Locker®. All you have to do is open the locker remotely with one click, scan the QR code, or enter the shipping code on the screen of the Parcel Locker®!

• Opening the locker remotely

One of the main functions of the application is the remote locker opening service, which allows you to receive and send parcels without having to use the Parcel Locker® screen. Click on the “Open locker remotely” button and your locker will open on its own!

• Extending the collection deadline

Every user of the application can conveniently extend the deadline for collecting the package from a Parcel Locker® by 24 hours. The service of extending the pick-up deadline is very intuitive – the "Extend" button will appear in the app 12 hours before the deadline.

• Returning packages quickly and conveniently

Tired of online shopping returns? Not with us. Every InPost Mobile user can conveniently return a parcel to partner stores! You do not need to print a shipping label, just fill in the return details and send the parcel from any Parcel Locker®.

• Redirecting courier parcels without any problem

You will not be home, but you are expecting an InPost courier? You can now conveniently redirect your parcel in the app. Choose the option that is most

convenient for you! Parcel Locker®, PUDO point, a neighbour's address. All you need to do is click “Redirect” next to the shipment and select your new delivery option.

• Placing a parcel in the Ease of Access Zone

The Ease of Access Zone is a solution that allows parcels to be delivered to lower lockers in the Parcel Locker®. This functionality is meant for people with disabilities and those short of stature. If you want the parcel to be placed in the Zone, select the "Activate" button in the details of the parcel.

• Picking up shipments using the Multi-locker functionality

Multi-locker is an option that allows you to receive multiple parcels from a single locker in a Parcel Locker®. Packages that have been included in the Multi-locker are collected in the app in one message and highlighted in blue.

• Parcel Lockers® are always close to you

You can easily find any Parcel Locker® or PUDO point in the app. All you need to do is click on the map and, if you have location services enabled, the application will show you the nearest InPost delivery points.

• Always know where your package is

Using the app, you can keep track of all the shipments you are waiting for. Notifications will keep you up to date with changes in shipment status. Your shipments ordered in the last 30 days, will be visible in the app after logging in.

• Paying cashless for cash on delivery shipments

You can pay for COD shipments with PayByLink transfers - a simple and convenient solution that gives you freedom and full control over your order.

You create the application TOGETHER with us!

We regularly update the product, responding to user suggestions. The InPost Mobile app is supposed to be first and foremost for you, so we always listen to what you have to say.

What’s New

Version 3.23.1

In the latest version of the InPost Mobile app:
- We have implemented several enhancements to improve the application’s performance.
- We have refreshed the application’s appearance.

Ratings and Reviews

5.0 out of 5
904.7K Ratings

904.7K Ratings

Veeru1.2 ,

Positive response from developers on my feedback (It should have English language)

I just want to thank you for responding me. No other developers have done that before with me and I am super happy that you took that into consideration.
I will surly give 5 stars as this is something that satisfied me as a user. ⭐️⭐️⭐️⭐️⭐️

Old feedback
(It should have English language as foreigners also are giving you guys a business please fix that it's not even taking a day to add that in the App.)

Developer Response ,

We are happy to inform that English is already available in the application :)

dgaho ,

Bad luck for English language…

Unfortunately we have a company who clearly likes to make fun of their non-speaking Polish clients and yet loves Ukrainian (most likely small clientele) in which amazingly the language was added so fast I’d say 1 month. And according to hundreds of reviews asking for English support is completely ignored. Sad really because Poland has a big international clients from companies to normal people who speak English. Always the same answer (WE ARE WORKING ON IT PLEASE BE PATIENT). So i was wondering will it be in 20 years? Surely is not hard since the lockers you can choose English… So can i simply ask is English menu language that complicated…. Because at this rate soon we will have Chinese menu first 😂…

Developer Response ,

We are happy to inform that English is already available in the application :)

Julian Gillen ,

Option to English language needed

I would give a better rating for having an option to use English as other language. Even better, would be having this option to select the language in the settings of next version - not as an additional app, only for English speakers. Another improvement would be a built-in feature to connect with the support. Currently, the chatbot in the app tries to connect to Facebook Messenger. I'm not a FB user, so there is no way to engage with the support folks. And finally, the option to cancel an order in the app and request a parcel to return to sender. It's 2023 already and the model of support is outdated. A lot.

Developer Response ,

We are happy to inform that English is already available in the application :)

There is possible to contact us through the chatbot in the application. If you want to use this method of contact, please follow the steps: Menu of the application -> "Pomoc" -> "Kontakt" -> "Chat".

We will consider adding the possibility to cancel the collection of a parcel.

App Privacy

The developer, InPost, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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