Klarna | Zakupy i płatności 4+

Best App ever.

świetna aplikacja do zakupów online.

Poor experience

The way it works is much worse for me than the competition. Klarna does not show the customer what limit is available for purchases, so every time I want to make a purchase with it, I am not sure if it will end positively (I waste my time unnecessarily). The second annoying thing - the virtual cards option (very interesting and useful), but only works after verification via facebook - which when I don't have an account on this portal, there is no other authentication option. I have an account, but I get an error message every time I try to verify. To sum up, the possibilities are very nice, but the predictability and convenience of use on a tragic level, worse than in PayPo or Twisto. Unfortunately, contact with customer service did not help much, their lack of willingness to investigate the problem and look for a solution. I will quit for now.

Odpowiedź dewelopera ,

Hello,


We're saddened to hear that this happened and we want to help. Please send us an email at hello@klarna.com with your contact information. Once you do this, a specialist will receive your email and assist you as soon as possible. We look forward to hearing from you.

Bank verification for PKO BP

While trying to verify myself via PKO BP polish bank, Klarna doesn’t open my IKO application, instead it’s asking me to insert my bank account password into the Klarna app directly. It’s a huge security issue and even though I love the app and it’s possibilities with one time card, I won’t be able to use it until the issue with bank verification is fixed and my data is secured.

Odpowiedź dewelopera ,

Hi there!

We definitely understand your concern regarding verification and we're here to help. Please send us an email at hello@klarna.co.uk for further assistance. We look lofrward to hearing from you!

Take care,
/Kara