KLM - Book a flight 4+

Nice app, just doesn’t send emails

It’s really nice and clear. But it has an option to send an email with a ticket or invoice and it just doesn’t work.

Odpowiedź dewelopera ,

Hello, thank you for your feedback. We are working hard to improve the quality of our application, and we invite you to share any improvements you would like to see. The Air France Mobile team.

Wrong leanguage

when the application said that it would choose the German language because it didn't like me, I couldn't change the language and that's the main problem of this application. That's why I can't use it, I don't recommend it.

no one answers my question on WhatsApp, the administration answers my questions in passing Unfortunately, I was not given a specific answer, I would like to leave a negative review for the second time because it is impossible to change the language in the application, neither in English nor in Polish, the application does not work, they are focused typically on Dutch passengers

Odpowiedź dewelopera ,

Hello and thank you for your feedback. We're really sorry to hear that you didn't have a good experience with our application. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.

Unable to add boarding passes to Apple Wallet

I’m disappointed that the function of adding my boarding passes to Apple Wallet is no longer working. It’s very inconvenient to have to access the app every time I have to show them at the airport.
The button “add to Apple Wallet” reappears only when I exit the app (but don’t close it in the background) and open it again. However, even though it appears there it’s impossible to click it.