Mój Orange 4+

Translation problems

App is working good, but there are a lot of text which doesn’t have their translation to other languages when you switch to them. Please, if possible, try to translate all the stuff for English at least)

With Best Regards

Odpowiedź dewelopera ,

Thanks for opinion. For now we don't add more translate stuff, but maybe in future we will change plans.

The most frustrating app on app store!

1. Needed to phone support NINE times during installation, because there were errors on every step, and most of the time, support either did not understand, or had no permissions to move it forward.
2. You need to receive three codes by sms on the number/device the app is running and enter them fairly quickly, so if you use an iPad, you need to juggle the sim between the ipad and a phone.
3. Only portrait orientation, feels inergonomical on an ipad (although, while installed, mostly works).
4. Dark theme doesn't cover the whole screen and it might just as well not be there, because the first thing when the app starts, you are flashed with a bright, all white splash screen and white login screen.
5. Not possible to see a detailed usage break down other than a summary from the moment of installation until now; my bandwith gets reduced despite me not watching any films or having hotspot on, and I have no idea why.
6. If you use English as your language, half of the app is in English and half in Polish.
7. Occasionally blocked bugs are introduced, like recently the app behaving on every start up as if it has been only just installed.
8. Some other things I don't remember.

The worst app I have ever used

It's the worst app I've ever used and I used to be a heavy user of old Panek app. Orange keeps on crashing, logging me out and the account structure is unnecessarily complex and confusing. Paying two of my bills (I still have no idea why they can't make it as one) usually takes me a couple of restarts or relogins for no other reason than bad stability.

It's so frustrating, I'm sure I'll be moving to a different provider as soon as my contacts are all over.

Also, I don't understand why there can't simply be an automated charge on the credit card every month, but I'm forced to login and go through the pain of using this useless product.

Odpowiedź dewelopera ,

Sorry to hear that. Please contact with us, by using our hotline 510 100 100. Tell us about it, then we can fix this problems.