Maczfit 4+

Wonderful app

I chose this diet because of the app too. A cery convenient and smooth 😍thank you for your work 🥰

Don’t use this service

Unless you don’t want to get your food consistently - don’t use this service

Food is okay, no complaints here, couple of meals were REALLY delicious

The reason why you don’t want to use this app is the way how they treat you as a client.
It’s AWFUL, I can’t use any other word

Delivery time is random, okay, let’s be it
Any person alive would think - seems that delivery time in this case will be late morning
“Hold my beer” they say and during the two-week plan I had two occasions of 3AM wake up’s due to delivery being made

Okay, in this case food at least was delivered
Two times within the same two week it wasn’t - if you won’t make it to the intercom in a minute after courier arrived - congrats, your food that you’ve paid for will go back to the office and will be never delivered to you
Phone call in case user is not responding to the intercom call - what, no, who cares that you won’t get something that you paid for, I’ll just leave

And then cherry on top - after the situations above were presented to a client service employee she told “no refunds”, and I’ve never heard from her again after despite asking of the exact reason why this situation is not considered as a “full refund” one

Make some good food at home or visit nearby cafe - you’ll save some money and won’t feel robbed as you will feel using this service

bugs and lacking features

the app is messing up my favorite meals. it currently shows meals I never ordered and would never eat as my favorites, but some of my actual favorites are there too. also one feature that is severely lacking is the notification that I have days I haven’t reviewed and chosen meals for, so they will come randomly if I don’t do it. I keep forgetting and end up having 2 messed up days, as not only I realize when the food I don’t want is already here, but also it’s too late to make a choice for the following day.

Odpowiedź dewelopera ,

Bardzo dziękujemy za opinię. Opisywany problem już się nie pojawia. Prosimy o kontakt pod adresem kontakt@maczfit.pl jeśli pojawi się w przyszłości. Dziękujemy.