Medicover OnLine 17+

It’s inconvenient to reschedule a visit. It automatically searches for the same location and doctor, and then when I go to filters, THERE IS NO OPTION TO CHOOSE ‘ANY DOCTOR’. So you have to go through the whole process, and people often search 10 times per day when they need the doctor as there are no appointments quite often.
For the same reason, it would be nice to have the last searches saved.
I don’t understand this upgrade at all. The interface looks more modern but the functionalities are not better and sometimes even worse (like there is no option ’any doctor’ when you want to reschedule)…..

Thank you for your feedback. We’re sorry for any inconvenience caused. The issue with the inability to select “any doctor” when rescheduling has been resolved, and this option is now available in the filters. Additionally, on the home page, you can find recently searched specializations, making it easier to revisit your last searches. We’re continuously working on improving the app’s functionality to better meet our users' needs.

In the new version test results and doctor’s comments are only shown in polish and can’t even be copied to be translated elsewhere, which is very inconvenient for foreigners using the app. The previous version of the app was better.

Thank you for sharing your feedback, and we apologize for the difficulties you've encountered. The doctor's comments are displayed in the format in which they were written by the doctor. We appreciate your valuable suggestions and hope that in the future we will be able to better meet your expectations.

With new app I cannot schedule my visit to a doctor! And the function “chat with doctor” is shown as not included to the package, although I used it in previous medicover app. I reported about the issue last week to call centre and on support email (provided a build version, my device OS version), but haven’t got any info from support team when the issue is supposed to be fixed. It’s a shame to release the important app that cannot be used by the users! And not to provide to users at least some estimates when we can expect a working functionality!

Thank you for your feedback. The next field should allow you to select a specialization after choosing the city. If this option is disabled, it seems to be a bug, but we were unable to reproduce it. If the issue persists, please send us more details, including your patient card number, device model, app version, and any specific steps leading to the issue, to self-service@medicover.pl. This will help us investigate and resolve the problem.