iPhone Screenshots

Description

THE MERCEDES ME SERVICE APP AT A GLANCE

YOUR SERVICE STATUS
Your calendar is always pretty tight? No worries, with the Mercedes me Assistant app you always know when your maintenance or annual inspection is due and receive timely reminders about it.

BOOK YOUR APPOINTMENTS
Whether it’s time for your inspection or you want to change your tires: Mercedes me Assistant provides you with a direct link to your Mercedes-Benz dealership to book your appointments in just a few taps.

FIND THE DEALERSHIP FOR YOU
Easily find authorised Mercedes-Benz dealerships near you. Not sure whether a dealership can service your car? Mercedes me Assistant only shows dealerships fit for you and your car.

PERSONALISED OFFERS
Want your Mercedes-Benz in good hands for maintenance? Get access to service offers that are specially tailored to the needs of your car (requires Mercedes me connect services), and book them right at your preferred service dealer.

LEARN MORE ABOUT YOUR CAR
Not sure how to pair your smartphone with your new car? Do you want to do some small repairs by yourself? Access curated videos and articles to help you get the most out of your Mercedes-Benz.

ALWAYS WELL INFORMED
Ever left wondering what a warning lamp meant? No need to search for the manual. Mercedes me Assistant shows you active warning lamps (requires Mercedes me connect services) and gives you in-depth information about them and what to do next.

Please note:
The Mercedes me connect services only work with Mercedes-Benz vehicles equipped with the Mercedes me connect communication module. The range of functions depends on the respective vehicle equipment and your booked services. Your Mercedes-Benz partner will be happy to advise you. An active, free Mercedes me account is required for use. The functions may be temporarily restricted due to insufficient data transmission bandwidth. Continuous use of the GPS function in the background can reduce battery life.

What’s New

Version 1.7.0

Thank you for using Mercedes me Service.

Ratings and Reviews

4.8 out of 5
150 Ratings

150 Ratings

biegacz11 ,

Aplikacja

Zgrabnie poszło szkoda że nie ma ceny przeglądu B przy przeglądzie A była a przy B już ją ukryto.

Developer Response ,

Bardzo dziękujemy za feedback, weźmiemy ten aspekt pod uwagę. Mamy nadzieję, że mimo wszystko nie miało to wpływu na sprawne korzystanie z innych funkcji aplikacji. Pozdrawiamy serdecznie! 🙂

Doesnt workk ,

Have someone tested this app?!

I used the app to book the service appointment and in 30 minutes got a call from the Service Center with the question “why I booked the appointment” ?! WTH

The app didn’t shared basic details like my plate number, odometer and which service is required! Please do the home work and map the whole customer journey and analyze all the touch point because it’s “komisch” and doesn’t indicate high quality!

Developer Response ,

Thank you for your review. We're very sorry to hear that our app failed to meet your expectations. We appreciate your honest feedback as we're always looking for ways to improve our services. Should you need any assistance, please get in touch with our Mercedes me team by calling: 00 800 9 77 77 777
or via email: cs.pol@cac.mercedes-benz.com. Thank you in advance.

Drkmrk643679 ,

Dużo błędów

Przy próbie umówienia wyskakuje błąd. Finalnie dzwonią z serwisu, ze mam 3 wizyty umówione. Dodatkowo żadna nie dojdzie do skutku, bo terminy które się wyświetlają są zajęte. Jednak badziewko. Brak cen większości usług.

Developer Response ,

Dziękujemy za feedback. Bardzo nam przykro, że nie udało się umówić wizyty za pośrednictwem aplikacji. Zachęcamy do kontaktu z naszym działem me connect pod numerem: 00 800 9 777 7777 lub mailowo: me-connect.pol@cac.mercedes-benz.com​ - nasi koledzy sprawdzą ustawienia konta i przyczynę błędu aplikacji. Z góry dziękujemy i pozdrawiamy serdecznie.

App Privacy

The developer, Mercedes-Benz AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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