Paysend: przelew pieniędzy 4+

Dear Paysend team today in the morning I send money to my grandma Uzbek Uzcard number and still she did not received money even in the system it showing as send and received! Please clarify it as soon as possible.

Hello Matluba,

Thanks for reaching out and sorry that the issue occurred!

Your request was finalized, and the team has updated you on the current status of your transaction via online chat. We apologize if the delay caused you any inconvenience. We would like to thank you for your feedback as we are constantly striving to improve our service and options for customers based on the feedback we receive. If you have any other questions, please let us know, we will be happy to assist you.

Kind regards,
Paysend team

If you are looking for the worst app ever - stop looking, you have it! The verification takes ages and they ask you for dozens of docs, scans , photos and then you have to ask 10 times when they finally check them. App on iPhone is NOT accepting photos of docs / selfies done by … IPhone, so they recommend to use another device LOL! The you have to confirm your email - I already did it 10 times and when I try to deposit money .. guess what? I have to confirm my email… now, after 1 week of hassles when my account was finally verified, I’m trying to deposit money with VISA card. Of course, it doesn’t work and no one knows why. all this app and rules are an epic example how NOT TO DO payment app and worst ever user experience!

Hello! We are sorry to hear that you have encountered difficulties using Paysend. Unfortunately, the information provided in your review is insufficient for us to check the details. Please send us an email at success@paysend.com with the phone number associated with your Paysend account. We will investigate the issue and assist you further. Thank you.

Everytime I launch Paysend it shows blocking screen with an update button — every update is mandatory to install. It is very annoying, and as a long time user I remember +1 year ago such policy was not in place.

Please make the app backward compatible to not distract users!

P.s. apologize for the low rating, overall I am happy how app functions, but had to focus your attention on updates problem

Hi. Thank you for sharing your experience. Updating the application to the latest version is not a mandatory requirement for using it. If you encounter these difficulties using our service, please reach us via email at success@paysend.com with the attached screenvideo of the error, the name of your operation system (iOS/ Android), the model of your device and the version of your Paysend app. We will investigate and assist your further.