PocketBranch 4+
Finanteq SA
-
- Free
iPhone Screenshots
Description
It is a complete set of business and technological tools with methodology that allows the company to launch a new contact center for their customers. It provides tools that will improve customer service and sales processes.
Base functionalities:
• Text / audio / video chat with an advisor - ability to make a call between the client and the advisor,
• Presenting marketing materials during a conversation – displaying marketing materials during a video call or in the context of a conversation during text chat,
• Customer identification - receiving information about logged in customer at the time of connection. It consists of customer data, device data and information about the assumed topic of conversation,
• Quick response templates - predefined text phrases(questions and answers) with quick responses for the convenience of the customers,
• During call authentication – additional authenticating/authorization the customer in mobile banking app and web during the session,
• Sending different types of documents from the advisor to the client,
• Displaying current advertisements during the waiting time before the connection.
What’s New
Version 3.2.0
New features:
- Multi chat
- Appointments
- Call from Advisor
- Minor bug fixes
Ratings and Reviews
App Privacy
The developer, Finanteq SA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Finanteq S.A. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 427373199
- Address
- Naleczowska 16 20-701 Lublin Poland
- Phone Number
- +48 815369692
- contact@finanteq.com
- Size
- 88.2 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic
- Age Rating
- 4+
- Copyright
- © FINANTEQ
- Price
- Free