4.8
out of 5
3K Ratings
Raiffeisen Digital Bank
Ratings & Reviews
It is very simple not sophisticated app to use having basic functions. I’m pretty happy so far … was able to open the savings In a good % rate and limit - that what I was looking for . Bit hard with the ID while creating the account- had to try few times - but that seems to be the issue in other banks as well.
Developer ResponseHi! Thank you for a positive comment. We're happy that our offer fits you and hope for a long, successful cooperation.
No dark theme, could be faster
Developer ResponseHello klmn640! Thank you very much for your feedback.
The app refuses to open even most basic current account and it refuses to provide any reasons. The agent in the web chat also refused to provide any reasons just saying they are not obliged to and it’s bank’s know how and intellectual property. LOLI have never had any debts, any proceedings of any kind, nothing. This is the first such refusal from any company, and I can’t even find out why.
Developer ResponseHello Darionzz! We would like to assure you that our processes are in line with applicable law. If you have any questions, our team will be happy to help you.
The worst bank app I have ever had. I couldn’t create an account in mobile app. Support was offensive and said to me to buy better mobile phone (I have IPhone 12 Pro). I haven’t had any problems in creating account in many other banks apps, only here.
Developer ResponseWe are sorry that the application did not meet your expectations. We use the latest technologies to ensure the security of our Customers' accounts. We assure you that our support team does every effort to help you.
On my iPhone the app after start is loading, loading, and generally that’s it. It looks like a fake. I can’t get access to my bank account. For a bank that calls itself „digital” that is a shame.
Developer ResponseHello piotrszc, Thank you for sharing your experience. Please contact us via email contact.pl@raiffeisendigital.com. We will try to solve this issue as fast as possible.
Ridiculous, I cannot add card into the Apple Pay.
Developer ResponseCześć sorbinianpotasu! Przykro nam, że aplikacja nie spełniła Twoich oczekiwań. Ciągle się rozwijamy i polepszamy jakość naszych usług. Napisz do nas wiadomość na contact.pl@raiffeisendigital.com. Dołożymy wszelkich starań by Ci pomóc!