smart EQ control 4+

Name: smart EQ control
Rating: 3.9 (43 reviews)
Author: Mercedes-Benz AG

Mercedes-Benz AG

Zaprojektowano dla iPada

- 3,9 • Ocen: 43

- Gratis

Opis

smart EQ control brings electrifying mobility to your smartphone. In order to use the smart EQ control app, you need to register at smart connected Portal, specifying your vehicle with the aid of the vehicle identification number. Following verification of the link between user account and vehicle by an authorised dealer, you can activate the desired services on the smart portal. This provides access to numerous intelligent features. You can keep tabs on the current status of your vehicle and control many functions using your mobile device.

Requires iOS 11.0 or later. Compatible with iPhone, iPad and Apple Watch.

If you experience any problems or find that something is not working as expected, please contact our support team on (00800 2 777 7777) or send an email to smartcontrol.emea@cac.mercedes-benz.com.

28 mar 2024

Wersja 5.0.0

The latest version of the smart EQ control app has been optimized for your current operating system. In addition, we have improved and updated the security standards and fixed bugs.
We hope you like it!

Do you still have problems or something does not work as desired? Please contact our support team (00800 2 777 7777) or write to smartcontrol.emea@cac.mercedes-benz.com.

3,9 z 5

Ocen: 43

Bardzo słaba aplikacja

Bardzo słaba aplikacja

Dziękujemy za szczerą opinię, QS1386. Stale udoskonalamy naszą ofertę, dlatego mamy nadzieję, że w przyszłości w pełni spełnimy Twoje oczekiwania dotyczące aplikacji.

Problem with status of car - cloud shows not real status

Many times status in not real. It seems that car has only partial connection with cloud because the battery level is Ok, but application all the time shows that car is charging when in fact is not.

Hi Robgo18, we are sorry that the application is not fully working properly. Please contact our Mercedes me connect department at: 00 800 9 777 7777 or by e-mail: me-connect.pol@cac.mercedes-benz.com. Our colleagues will find out what could be causing this issue and find a solution. Best regards.

app malfunction on apple watch

The refresh button does not work in the Apple Watch app. you need to close and open applications to refresh data. in the previous version the refresh button worked

Hi mackop1983, apologies for the inconvenience but many thanks for pointing this out to us.
We would recommend a quick call to our smart EQ colleagues who can look into this for you. Please contact them via the in-app call/contact function or 📞00800 2 777 7777 and let them investigate.
Why not let us know when our colleagues have resolved this for you; we would love to hear when all is okay via an updated app review.
Best wishes, your smart EQ control App Support Team.

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