WHAT’S NEW:
• Full control over sessions
To allow your partner to connect to your device, simply enter the code they provided into the ‘Join Session’ box. You control access to your device and end the session whenever you choose.
• Easy for your eyes and your battery
You asked, we listened. QuickSupport now features dark mode for a more comfortable experience and better battery life.
• Rotate your screen with ease
Vertical or horizontal — the app adapts seamlessly to your preferred orientation.
• Get onboard quickly
Discover all the new UI features with our guided tour, making it easy to get started.
• Improved transparency
Connect only with users you trust. The app will provide you with user details, such as name, email, country, and license type, so you can verify the identity before granting access to your device.
The QuickSupport app by TeamViewer allows you to get instant IT support for your iPhone or iPad.
In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to:
• provide IT support
• transfer files back and forth
• communicate with you via chat
• view device information
• adjust WIFI settings, and much more.
It can receive connection requests from any device (desktop, web browser or mobile).
TeamViewer applies the highest security standards to your connections, ensuring you are always in control of granting access to your device and establishing or ending sessions.
To establish a connection to your device, you need to do the following:
1. Open the app on your screen. Connections can't be established if the app is running in the background.
2. Share your ID with your partner or enter a code into the ‘Join Session’ box.
3. Accept the connection request every time. Without your explicit permission, the connection can’t be established.
QuickSupport is available to install on any device and model, including Samsung, Nokia, Sony, Huawei, Lenovo, Honeywell, Zebra, Elo, MobileBase, Fujitsu, Philips, Hisense, Doro, TCL and many more.
Key features include:
• Trusted connections (user account verification)
• Session codes for fast connections
• Dark mode
• Screen rotation
• Remote control
• Chat
• View device information
• File transfer
• App list (Start/Uninstall apps)
• Push and pull Wi-Fi settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding.
Quick startup guide:
1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download.
2. Open the QuickSupport app on your device.
3. You will see a prompt to join a session created by your remote partner.
4. When you accept the connection, the remote session will begin.
I tried to connect from my Mac which was at the same network, on my desk just next to iphone. At first I got authentication error, and then I got message that teamviewer is used for commercial purposes and it will block the session after 5 minutes. 10 seconds later it blocked the connection, even though the session was never established. Don't waste your time on this, there are other tools that actually work.
Bad performance
grubbas84
Useless when compared to other mirroring apps - performance is just bad, mirroring freezes even without turning off the screen. Any other solution would be better.
Developer Response
Thanks for taking the time to write this feedback. Please reinstall TeamViewer on both sides and try again. If you can provide more info regarding the issue, such as an error code, we are happy to assist. I will also suggest to visit our Community; your question may have been answered there: https://community.TeamViewer.com Thanks in advance.
Taking control of iPhone screen doesn't work
essentdw
Taking control of iPhone screen doesn't work There's message: This device supports screen sharing only
- Minor fixes and Improvements.
Version 15.76.1
The developer, TeamViewer Germany GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
