TomTom GO Navigation 4+

Connection problems

App few times is blocking while starting and I have to restart phone, weak point , if it doesn’t change , I have to back to Waze or Google, shame because TT is very good

Terrible routing

When I was driving to Montenegro from Poland through Croatia I tried to go through the Peljesac bridge, but unfortunately Tom Tom didn't know that that bridge existed and it persistently tried to guide me to take the ferry. When i turned on the option "avoid ferries" Tom Tom told me that there were no other ways to go there. Fortunately for me I had Google Maps and it showed me the way without a ferry right away.
Next time, I was near Dubrovnik and I tried to get to the location of my hotel - when I typed the address Tom Tom showed me zero results - once again Google Maps helped me and lead to the destination. On the way back to Poland, I gave Tom Tom a last chance - I was near Zagreb and I was heading to Hungarian border. I double checked the map and Tom Tom was not guiding me through Slovenia. On the way to the destination there were some kind of road works (couldn't take a turn) and unfortunately Tom Tom decided to lead me through Slovenia (had to buy viniette for 7 km or so). It’s worth to mention that Google Maps on the other person's phone suggested me to take another way (I could have avoid going through Slovenia) but I decided to listen Tom Tom and that was a big mistake. That is a first and the last time I used Tom Tom.

Odpowiedź dewelopera ,

Hi there, we are sorry to hear that you have had such a bad experience with the GO Navigation app. Normally, the problems you describe should not occur. We have passed on your feedback & disappointment to the relevant team. We will make sure to work on it. In the meantime, please ensure the search modifier on the app is set on 'Whole map' and you have all the required map regions of your country installed on the phone (Main Menu / Maps / Add and install all the required map regions). Thank you' ^Harry

Do not try - worst nav I’ve seen

When you have to pay for the app it should be better than the free apps. I’ve installed TomTom Go, paid for one month subscription and tried to navigate from work to home.
I have much knowledge about local roads near my home - route proposed by TomTom was far from optimal. I’ve made a turn, waited for route recalculation - it was even worse that previous one. TomTom told me to turnaround and go back to old route - I’ve ignored it and used regular route that I use on daily basis.
Next thing that is bad are speed limits… my neighborhood is a 20kmh zone but TomTom says that I can go 50 km/h so I assume that TomTom developers applied country’s default speed limit to local roads and not working to get proper speed limits. Yeah. I know that it costs money but you take money from your users so the map should be perfect.

I’m going back to Waze which is free and maps have great quality.

PS. I live in almost a million citizen city so I am not speaking about some country roads.

Odpowiedź dewelopera ,

Hi there, thanks for sharing your experience with us. Go to the app's menu, select TomTom Services, and turn off 'online routing'. Test its performance with different routes. If the issue persists, reach out to us at https://bit.ly/3AYQzGA for further investigation. 

Speed Limit: Please share some examples, so we can quickly look into it and make the required changes 👍 Thanks for highlighting it.

Thanks! ^Jas